Monrovia Tires Co.

Apr 8th, 2024

My whole family has been coming to this place for over 15 years now. We always have received excellent service at a reasonable price. This family owned business is run by hard working and honest people. Thank you David and staff for being very professional and reliable all the time! Juliana Licata
Apr 4th, 2024

Great service. Great selection. Decent prices on used tires. Fast and friendly
Apr 2nd, 2024

I have been going to Monrovia Tires Co. for a couple years now every time I need work done on my tires. The people who work here are always so friendly and helpful. They provide service at reasonable prices and they get the job done in a timely manner. I will continue to come to this place any time I need work done on tires.
Mar 25th, 2024

AVOID THIS SCAM PLACE. THIS PLACE IS REALLY BAD!!! So this shop really scammed me in multiple ways. Mind you, I work in this industry, so most people would not realize they were being lied to, so here you go, read my story and make your own judgments. Here is the summary: Lied about the New tire he sold me. The so-called NEW TIRE he sold me was MADE IN 2013.... OVER 10 years old!!!! (What does rubber do over time??) Caused damage to my wheel, and would not give me a receipt AFTER I PAID HIM $150 (Mind you I asked nicely before I complained, which I thought was weird). Photos Show: Damage (see can see the paint just scraped off, so it happened recently) After I washed the wheels, Taking the wheel back to get a receipt (2nd time asking) & and when the tire was made 35 week of the year 2013, and his so called "receipt" business card, HE WROTE USED TIRE ON IT, even though it was sold as a new tire! #1. I called the place and asked for the cheapest USED tire they had available in the size I needed to replace 1 tire that got nail/road damage. After about 10 min. On hold, the lady said NO USED TIRE. However, they had a NEW one they would give me a deal on, $150 INSTALLED/BALANCED. So I said OKAY and went to the shop. #2 Now mind you this was NOT the best deal, I researched the tires and these BRAND NEW GO FOR ABOUT $130, then add install/balance so I was saving like $10 in the end. Lie number #1 #3 Drop off the wheel, they said to come back with CASH. Now I usually appreciate this, but this is where the issue began. #4. I went and picked up my wheel and noticed some marks on it, at first I figured it was the tire lube you have to use. Kinda sloppy, but not uncommon. THEN I ASKED FOR A RECEIPT, THE OWNER SAID, "YOU DON'T NEED ONE" then wrote something on his card and then said that this was my receipt. #5 I went home and washed my wheels and realized they put a 12 inch deep scratch in one. I LOAD IT BACK UP AND DRIVE TO THE SHOP ASAP! I got there and let the owner know that they damaged my wheel and HE WOULD NOT TAKE ACCOUNTABILITY! !!! (Lie #2) #6 Now I'm kinda mad. The owner also said it was okay because the wheel was already marked up. While it does have some minor damage from over the years, because of THAT HE FELT IT WAS OKAY TO ADD MORE DAMAGE??? WWWOOOOWWWW!!! #7 (Lie #3) He then showed me a tire machine they had which had a bunch of tires on it and said this machine can't cause damage, IF they were using that machine, why did it have tires as a means of storage space?? (Obviously this is my professional judgment). NOTE THE PICTURES, YOU CAN TELL WHEN NEW RECENT DAMAGE OCCURS AND YOU BE THE JUDGE, THE DAMAGE WAS NEW. Again, the owner said they did not do the damage but again, I work in this field, he would have done this to anyone, He intimidates to avoid accountability. #8 So I then said, FORGET THE DAMAGE, WE ARE GOOD, JUST GIVE ME A RECEIPT (my work said they would cover this cost, just bring a receipt, so this was especially important to me) THE OWNER SAID NO! All the owner had to do was acknowledge on paper that I paid for a service, forget about the damage, and we are good and the owner said NO!!!(That's a best case scenario for him) #9 Owner offered to give me my money back and take his tire back. SO he wanted his tire back, re-damage my wheel, and then I just got free wheel damage, how fun. I was NOT RISKING THEM DOING ANY MORE DAMAGE!!! So in the end, I paid $150, got wheel damage, NO RECEIPT, got sold an 11 year old tire as a NEW TIRE. THAT'S A USED TIRE IN MY BOOK!! And never even got an apology. AGAIN I WOULD AVOID THIS PLACE! TAKE YOUR CAR TO A BIG BOX STORES WHERE THEY WILL COVER WHATEVER THEY DAMAGE. Not this scum bag. Think about what he had to do to make it right, just right on a piece of paper that I paid him $150 for a tire, which is what happened. Obviously he knew he messed up badly and was not willing to have it in writing but then never admitted to it. So I came here and other means to give people that dont know some insight to places like this.
Mar 24th, 2024