Mac's Independent Volvo BMW Mini Service
-
804 E Huntington Dr #D
Monrovia, CA 91016 - 626-303-5668
Hours
Chamber Rating
-
Catherine Manzano
Unfortunately, Mac may not be as honest of a mechanic as some claim. My experience taking my BMW X6 there was a learning one. I happened to be at an appointment in the West Covina/Monrovia area, when my check engine light came on and I had to take it to the nearest BMW mechanic. I saw he had some 5-star reviews so I called him and explained the issue. He charged me $125 for a diagnoses and never explained or provided me a print out of what exactly he diagnosed. His explanation for this fee is because he is charged a fee to access the BMW dealership system. He performed a visual inspection of the car and not a diagnosis, but he charged anyway. And this separate fee does not get applied to the actual cost of work. Red flag #1. Second thing, when he called me to let me know cost estimation for repairs, he quoted $400 (aside of his $125 inspection fee) for an issue he said, that has to do with an electrical wire to my water pump. He couldnt really explain where he came up with this amount ie cost of the parts needed, labor, best case/worse case scenario etc. I told him I would contact another mechanic Ive used for a 2nd opinion and would let him know the next morning if I wanted him to move forward with repairs. I called Mac the very next morning and advised him I would like for him to go ahead and do the work. He said he didnt have the time and it was best if I took my car to my trusted mechanic. Very odd. Glad I took him up on his advice. This guy could have bait and switched me, cost me more money in the long run and who knows if the work would have come out subpar. I think he may be a better Volvo guy. Be careful when taking your vehicle there. Its OK to ask questions. We pay an arm and a leg for car repairs, and in this economy, it is like finding gold to have a truly honest and efficient mechanic.
Nov 9th, 2023 -
Greg Castle
Apr 15th, 2023 -
Mark Caballero
Very nice and easy going. Jim is the best at what he does. His prices are more than fair and his work is top notch. I wouldnt trust my mini with anyone else.
Apr 20th, 2022 -
Ty Papaya
Jim has worked on my Volvo C30 and keeps it real. I value his opinions and never feel like he is upselling me services I don't need. He makes great suggestions without 'mansplaining' and gives me realistic timelines for repairs. Appreciate his transparency and great prices. He's def a hidden gem for Volvo & BMW repairs in the 626!
Nov 29th, 2021 -
Jeanne A.
Jim has been servicing our cars for at least 15 years. All the glowing comments you read below: they are all true.*Knows his stuff*Honest*Great guy Wouldn't trust our cars with anyone else.Jeanne and Bob
Oct 17th, 2021
Contact Info
- 626-303-5668
Questions & Answers
Q What is the phone number for Mac's Independent Volvo BMW Mini Service?
A The phone number for Mac's Independent Volvo BMW Mini Service is: 626-303-5668.
Q Where is Mac's Independent Volvo BMW Mini Service located?
A Mac's Independent Volvo BMW Mini Service is located at 804 E Huntington Dr #D, Monrovia, CA 91016
Q What is the internet address for Mac's Independent Volvo BMW Mini Service?
A The website (URL) for Mac's Independent Volvo BMW Mini Service is: http://macsbimmerservice.com/
Q What days are Mac's Independent Volvo BMW Mini Service open?
A Mac's Independent Volvo BMW Mini Service is open:
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Q How is Mac's Independent Volvo BMW Mini Service rated?
A Mac's Independent Volvo BMW Mini Service has a 4.8 Star Rating from 19 reviewers.
Hours
Ratings and Reviews
Mac's Independent Volvo BMW Mini Service
Overall Rating
Overall Rating
( 19 Reviews )Catherine Manzano on Google
Unfortunately, Mac may not be as honest of a mechanic as some claim. My experience taking my BMW X6 there was a learning one. I happened to be at an appointment in the West Covina/Monrovia area, when my check engine light came on and I had to take it to the nearest BMW mechanic. I saw he had some 5-star reviews so I called him and explained the issue.
He charged me $125 for a diagnoses and never explained or provided me a print out of what exactly he diagnosed. His explanation for this fee is because he is charged a fee to access the BMW dealership system. He performed a visual inspection of the car and not a diagnosis, but he charged anyway. And this separate fee does not get applied to the actual cost of work. Red flag #1.
Second thing, when he called me to let me know cost estimation for repairs, he quoted $400 (aside of his $125 inspection fee) for an issue he said, that has to do with an electrical wire to my water pump. He couldnt really explain where he came up with this amount ie cost of the parts needed, labor, best case/worse case scenario etc. I told him I would contact another mechanic Ive used for a 2nd opinion and would let him know the next morning if I wanted him to move forward with repairs.
I called Mac the very next morning and advised him I would like for him to go ahead and do the work. He said he didnt have the time and it was best if I took my car to my trusted mechanic. Very odd.
Glad I took him up on his advice. This guy could have bait and switched me, cost me more money in the long run and who knows if the work would have come out subpar. I think he may be a better Volvo guy.
Be careful when taking your vehicle there. Its OK to ask questions. We pay an arm and a leg for car repairs, and in this economy, it is like finding gold to have a truly honest and efficient mechanic.
Greg Castle on Google
Mark Caballero on Google
Very nice and easy going. Jim is the best at what he does. His prices are more than fair and his work is top notch. I wouldnt trust my mini with anyone else.
Ty Papaya on Google
Jim has worked on my Volvo C30 and keeps it real. I value his opinions and never feel like he is upselling me services I don't need. He makes great suggestions without 'mansplaining' and gives me realistic timelines for repairs. Appreciate his transparency and great prices. He's def a hidden gem for Volvo & BMW repairs in the 626!
Jeanne A. on Yelp
Jim has been servicing our cars for at least 15 years. All the glowing comments you read below: they are all true.*Knows his stuff*Honest*Great guy Wouldn't trust our cars with anyone else.Jeanne and Bob
Overall Rating
Overall Rating
( 19 Reviews )Write a Review
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