Extended Stay America - Los Angeles - Monrovia

Chamber Rating

3.6 - (590 reviews)
256
104
72
47
111

About
Extended Stay America - Los Angeles - Monrovia

Extended Stay America - Los Angeles - Monrovia is located at 930 S, 930 S 5th Ave in Monrovia, California 91016. Extended Stay America - Los Angeles - Monrovia can be contacted via phone at 626-256-6999 for pricing, hours and directions.

Contact Info

  •   626-256-6999

Questions & Answers

Q What is the phone number for Extended Stay America - Los Angeles - Monrovia?

A The phone number for Extended Stay America - Los Angeles - Monrovia is: 626-256-6999.


Q Where is Extended Stay America - Los Angeles - Monrovia located?

A Extended Stay America - Los Angeles - Monrovia is located at 930 S, 930 S 5th Ave, Monrovia, CA 91016


Q What is the internet address for Extended Stay America - Los Angeles - Monrovia?

A The website (URL) for Extended Stay America - Los Angeles - Monrovia is: https://www.extendedstayamerica.com/hotels/ca/los-angeles/monrovia?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America - Los Angeles - Monrovia rated?

A Extended Stay America - Los Angeles - Monrovia has a 3.6 Star Rating from 590 reviewers.

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Ratings and Reviews
Extended Stay America - Los Angeles - Monrovia

Overall Rating

Overall Rating
( 590 Reviews )
256
104
72
47
111
Write a Review

Hollywould J on Google

image I've been staying here since October with no real complaints.
Rooms: The rooms have a full sized fridge and a full kitchenette with 2 burners. Being that Im currently a resident of this hotel having the ability to cook for myself saves so much money. They also provide plates, bowls, pots, pans ect.

Business Response on Google Apr 11th, 2024
Dear Hollywould, We are delighted to hear that your extended stay at Extended Stay America has been enjoyable! Providing a fully equipped kitchenette with amenities like a full-sized fridge and cooking utensils is aimed at ensuring your comfort and convenience. We appreciate your positive feedback and are glad that our accommodations have been beneficial for you. Thank you for choosing to stay with us, and we look forward to continuing to meet your needs during your stay.Sincerely,Hotel Management

T Watkin on Google

image My Experience here was fantastic. Front of the day from the first day I got here to the last day. I have your pin still. On thursday, the eleventh I was one of the wash machines, didn't spin. The young lady behind the desk Destinee Had a great attitude and was eager to assist me.
But there's only so much she good do. She apologized and Game restrictions to call the number on the machine. I appreciate that and it was no bother And she did it with a smile. And a great attitude, not sure. Thank you and her Trina Watkin.


Christopher Domingues on Google

image Room was bare minimum and counters were not wiped down. The hallways smell of weed and the north stairwell smells HEAVY of HUMAN URINE and weed. Lots of activity in the parking and homeless sleep in indoor stairwell. Staff was ok. I was surprised they push Reviewing on you. As if they dont know that the halls smell of weed.
Elevator was full of smoke late night thats how I found the Urine filled stairwell. Definitely not an Extended Stay Experience
Rooms: Bare minimum barely clean
Safety: A lot of unsavory activities outside
Food & drinks: Lots of food near! Walkable but not recommended

Business Response on Google Apr 8th, 2024
Dear Christopher, We sincerely apologize for the disappointing experience you encountered during your stay. Your concerns regarding cleanliness and odor are unacceptable and do not reflect the standards we strive to maintain. We sincerely apologize for any discomfort caused by the conditions you described. Your feedback regarding our staff and the push for reviews is noted, and we will use it to enhance our guest experience. We understand your disappointment and assure you that steps are being taken to prevent such occurrences in the future. We value your feedback and hope you will consider giving us another chance to provide you with a much-improved experience on your next visit.Sincerely,Hotel Management

Corona 29 on Google

image Yesenia is the best help me a lot at check in She is proffesional

Business Response on Google Mar 29th, 2024
Dear Guest, We are thrilled to hear that Yesenia provided you with exceptional service during your check-in at Extended Stay America. Our team strives to deliver professional and attentive assistance to all our guests. We will be sure to pass along your kind words to Yesenia. Thank you for recognizing her efforts, and we hope to welcome you back soon!Sincerely,Hotel Management

Jordan Larson on Google

image Booked room online . Prepaid . Arrived and they said they had no room for me . Waste of my time . Horrible customer service and lack of communication . 0 stars

Business Response on Google Mar 31st, 2024
Dear Jordan Larson, Please accept our apologies for the frustration you experienced due to not receiving the room you booked. This does not reflect our usual service standards. Although we cannot speak on behalf of the agent who assisted with your reservation, we apologize for the inaccurate booking. We will take appropriate action where necessary to serve you better in the future, and we hope you will return.Sincerely,Hotel Management

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Overall Rating

Overall Rating
( 590 Reviews )
256
104
72
47
111

Write a Review

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