Universal Cleaners
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927 W Duarte Rd
Monrovia, CA 91016 - 626-445-5833
Hours
Chamber Rating
-
Emma
(Translated by Google) Come here to change clothes, the price is not only high, but the workmanship is also average, I will not patronize in the future, I will regret it once I come here (Original)
Jun 27th, 2023 -
Ana Paola Perez
Oct 2nd, 2022 -
Lynn H.
My mom has recently taken two of my favorite faux fur vests to universal cleaner to be dry cleaned. They ended up burning the faux fur and ruining both of them. Both are unwearable now. When my mom took back the jackets to talk to the owner, he first denied that they cleaned my vests. When my mom showed him the number tag that is still stapled to my vests, he just refused to talk to my mom any more. We've also had other regular dry clean items that came back with a bad smell. We are really disappointed by universal Cleaners' response and their attitude. I think at minimum an apology and acknowledgment is expected. And they really shouldn't have taken on items that they did not know how to clean and end up ruining my clothes.
May 13th, 2022 -
Manny S.
DONT GO HERE...When I picked up my clothes the owner tells me all my items are there. I recount and tell her again I'm 4 items short and she continues to say all items are there. I have her recount and then all of a sudden she agrees and suddenly finds the missing items hanging right next to her. I get home and hang up my clothes. 3 days later when I get my pants to put on I see they are 2 sizes too small and not a brand I wear. I take the wrong pair of pants back to the cleaners in exchange for my pair of pants back and she said those are yours. I said I don't shop at that store and they are too small. She said ok... I ask her for my pair of pants back and she said "are you serious" ? She now claims she gave them to me as an extra item with my clothes although she counted them and does not have my pants. I left empty handed and she claims says she owes me nothing and it was an extra pair of pants. DONT GO HERE.. They overcharge, I have multiple iron lines instead of 1 crease on my shirts and pants and they MISPLACE your clothes...DONT GO HERE...DONT GO HERE...DONT GO HERE....
Oct 15th, 2021 -
Taylor Q.
If anyone found a debit card today please let me know . It's a blue chase card. Would really appreciate it!
Sep 3rd, 2021
Contact Info
- 626-445-5833
Questions & Answers
Q What is the phone number for Universal Cleaners?
A The phone number for Universal Cleaners is: 626-445-5833.
Q Where is Universal Cleaners located?
A Universal Cleaners is located at 927 W Duarte Rd, Monrovia, CA 91016
Q How big is Universal Cleaners?
A Universal Cleaners employs approximately 2-5 people.
Q Is there a key contact at Universal Cleaners?
A You can contact Ted Mu at 626-445-5833.
Q What days are Universal Cleaners open?
A Universal Cleaners is open:
Sunday: Closed
Monday: 8:30 AM - 6:30 PM
Tuesday: 8:30 AM - 6:30 PM
Wednesday: 8:30 AM - 6:30 PM
Thursday: 8:30 AM - 6:30 PM
Friday: 8:30 AM - 6:30 PM
Saturday: 9:00 AM - 5:00 PM
Q How is Universal Cleaners rated?
A Universal Cleaners has a 1.8 Star Rating from 16 reviewers.
Ratings and Reviews
Universal Cleaners
Overall Rating
Overall Rating
( 16 Reviews )Emma on Google
(Translated by Google) Come here to change clothes, the price is not only high, but the workmanship is also average, I will not patronize in the future, I will regret it once I come here
(Original)
Ana Paola Perez on Google
Lynn H. on Yelp
My mom has recently taken two of my favorite faux fur vests to universal cleaner to be dry cleaned. They ended up burning the faux fur and ruining both of them. Both are unwearable now. When my mom took back the jackets to talk to the owner, he first denied that they cleaned my vests. When my mom showed him the number tag that is still stapled to my vests, he just refused to talk to my mom any more. We've also had other regular dry clean items that came back with a bad smell. We are really disappointed by universal Cleaners' response and their attitude. I think at minimum an apology and acknowledgment is expected. And they really shouldn't have taken on items that they did not know how to clean and end up ruining my clothes.
Manny S. on Yelp
DONT GO HERE...When I picked up my clothes the owner tells me all my items are there. I recount and tell her again I'm 4 items short and she continues to say all items are there. I have her recount and then all of a sudden she agrees and suddenly finds the missing items hanging right next to her. I get home and hang up my clothes. 3 days later when I get my pants to put on I see they are 2 sizes too small and not a brand I wear. I take the wrong pair of pants back to the cleaners in exchange for my pair of pants back and she said those are yours. I said I don't shop at that store and they are too small. She said ok... I ask her for my pair of pants back and she said "are you serious" ? She now claims she gave them to me as an extra item with my clothes although she counted them and does not have my pants. I left empty handed and she claims says she owes me nothing and it was an extra pair of pants. DONT GO HERE.. They overcharge, I have multiple iron lines instead of 1 crease on my shirts and pants and they MISPLACE your clothes...DONT GO HERE...DONT GO HERE...DONT GO HERE....
Taylor Q. on Yelp
If anyone found a debit card today please let me know . It's a blue chase card. Would really appreciate it!
Overall Rating
Overall Rating
( 16 Reviews )Write a Review
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