Valley Heart Institute of Doctors Medical Center

Chamber Rating

3.2 - (19 reviews)
7
4
0
2
6
Read Our 19 Reviews

Chamber Rating

3.2 - (19 reviews)
7
4
0
2
6
  • Gilbert Alvarado

    OMG ,Nobody answers the phone they transferred me and still no one answers then I get an answer of a message saying blah blah blah still no answer, ridiculous
    Feb 17th, 2024

  • erik

    Don't answer their phones, Dont call back provide bad service.
    Nov 3rd, 2023

  • Joseph Brocchini

    Valley heart saved my life in 2013 triple bypass. Dr McMillan and Dr Khan who is no longer there did a excellent job. The only thing I see the wait lounge is over packed and noisy. And I say this not in a negative way but with heart patients require a non stressful environment due hypertension issues..
    Dec 29th, 2022

  • Jerry Johnso

    My cardiologist ( Dr. Garvin ), and his nurse are wonderful, as are the front desk people I've interacted with. The problem is the phone, it takes forever to get thru.
    Nov 2nd, 2022

  • Benjamin S

    Hopefully they'll l let me do zero stars, this place is a joke. Everyone I know who's gone here hates it. Where to start. Went to ER in mid September for cardiac issues. ER Dr. referred me to see cardiologist at valley heart within 3-5 days max. Couldn't get an appt for 3.5 weeks. Day of the appt I called to confirm time, THEY NEVER EVEN MADE THE APPOINTMENT. Told me they'd call back shortly. Called back 15 mins later and set an appointment for a week away. Ok, fine. Called me back 1.5 mind later to tell me the appointment we just made doesn't actually work, and that I'd have to wait ANOTHER 3 weeks, and oh btw, that will just be a consult, no actual tests or check up will be done. Appt setter unbelievably rude, interrupting my simple questions, being short with me. Finally made it to the appointment. Dr comes in room, says maybe 10 words, most of which are historical questions the nurse had just asked. I tried to ask him a few simple questions about what the heck is going on or what might be bauxite causing my issues, how to improve, cut me off and answered one question, walked out of room. That 2.5 weeks ago and I'm currently still waiting to GET an appt for a SINGLE test. It's been 2 months since I went to the ER. Gotta love Modesto. I went here 20yrs ago and saw a Dr who also worked at UCSF and couldn't have been more impressed. Have heard from everyone I've asked that has been there in last couple years they didn't have a great experience. My guess is that competent Dr.s built the business, then sold it.
    Nov 3rd, 2023

Read Our 19 Reviews

About
Valley Heart Institute of Doctors Medical Center

Valley Heart Institute of Doctors Medical Center is located at 1540 Florida Ave in Modesto, California 95350. Valley Heart Institute of Doctors Medical Center can be contacted via phone at 209-577-5557 for pricing, hours and directions.

Contact Info

  •   209-577-5557

Questions & Answers

Q What is the phone number for Valley Heart Institute of Doctors Medical Center?

A The phone number for Valley Heart Institute of Doctors Medical Center is: 209-577-5557.


Q Where is Valley Heart Institute of Doctors Medical Center located?

A Valley Heart Institute of Doctors Medical Center is located at 1540 Florida Ave, Modesto, CA 95350


Q What is the internet address for Valley Heart Institute of Doctors Medical Center?

A The website (URL) for Valley Heart Institute of Doctors Medical Center is: https://www.dmc-modesto.com/locations/detail/valley-heart-institute-of-doctors-medical-center/?utm_campaign=gmb_listings_mgmt&utm_source=gmb-valley-heart-institute-of-doctors-medical-center&utm_medium=google-local


Q How is Valley Heart Institute of Doctors Medical Center rated?

A Valley Heart Institute of Doctors Medical Center has a 3.2 Star Rating from 19 reviewers.

Ratings and Reviews
Valley Heart Institute of Doctors Medical Center

Overall Rating

Overall Rating
( 19 Reviews )
7
4
0
2
6
Write a Review

Gilbert Alvarado on Google

image OMG ,Nobody answers the phone they transferred me and still no one answers then I get an answer of a message saying blah blah blah still no answer, ridiculous

Business Response on Google Mar 4th, 2024
Hi Gilbert, we’d like to learn more about your experience. Can you please email your contact information to [email protected] so we can get in touch with you?

erik on ChamberofCommerce.com

image Don't answer their phones, Dont call back provide bad service.


Joseph Brocchini on Google

image Valley heart saved my life in 2013 triple bypass. Dr McMillan and Dr Khan who is no longer there did a excellent job. The only thing I see the wait lounge is over packed and noisy. And I say this not in a negative way but with heart patients require a non stressful environment due hypertension issues..

Business Response on Google Dec 10th, 2022
Hi Joseph, we are so happy to hear that everything went well during your stay with us. We will absolutely share your feedback with our teams.

Jerry Johnso on Google

image My cardiologist ( Dr. Garvin ), and his nurse are wonderful, as are the front desk people I've interacted with. The problem is the phone, it takes forever to get thru.

Business Response on Google Jan 5th, 2023
Hi Jerry, thank you so much for sharing your positive feedback with us. We are so happy to hear about your experience. We will be sure to pass this along to our teams.

Benjamin S on Google

image Hopefully they'll l let me do zero stars, this place is a joke. Everyone I know who's gone here hates it. Where to start. Went to ER in mid September for cardiac issues. ER Dr. referred me to see cardiologist at valley heart within 3-5 days max. Couldn't get an appt for 3.5 weeks. Day of the appt I called to confirm time, THEY NEVER EVEN MADE THE APPOINTMENT. Told me they'd call back shortly. Called back 15 mins later and set an appointment for a week away. Ok, fine. Called me back 1.5 mind later to tell me the appointment we just made doesn't actually work, and that I'd have to wait ANOTHER 3 weeks, and oh btw, that will just be a consult, no actual tests or check up will be done. Appt setter unbelievably rude, interrupting my simple questions, being short with me. Finally made it to the appointment. Dr comes in room, says maybe 10 words, most of which are historical questions the nurse had just asked. I tried to ask him a few simple questions about what the heck is going on or what might be bauxite causing my issues, how to improve, cut me off and answered one question, walked out of room. That 2.5 weeks ago and I'm currently still waiting to GET an appt for a SINGLE test. It's been 2 months since I went to the ER. Gotta love Modesto.
I went here 20yrs ago and saw a Dr who also worked at UCSF and couldn't have been more impressed. Have heard from everyone I've asked that has been there in last couple years they didn't have a great experience. My guess is that competent Dr.s built the business, then sold it.

Business Response on Google Oct 16th, 2023
Thank you so much for bringing this to our attention and we apologize for the experience you had. We would like to look into this situation immediately. Would you please email your contact information to [email protected] so we can look into the matter and follow back up with you?

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Overall Rating

Overall Rating
( 19 Reviews )
7
4
0
2
6

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