Greer Family Plumbing

Didn't stand behind work Service: Water tank repair
Dec 6th, 2022

Called and had an appointment scheduled that same day! The plumber was very professional and showed up on time. Such a great business and I will definitely be using them in the future. Service: Sewer repair
Jul 3rd, 2022

Jun 10th, 2022

I called on a Wednesday to have my kitchen drain snaked.  4 years ago I had Terry from this company snake my drain and I had a wonderful experience.  Vince came on a Friday morning.  He snaked my drain and was unable to remove the clog, he said it was too far away.He peeked under my house and told me I needed all new pipes.  When I asked him how new pipes would fix a clog, he said that it would fix it.  I was confused, but forgot about asking for details when he told me the price of $250 for the hour.  He then told me that I would receive an email with the estimate for the pipes within 2 hours.  He was always polite and friendly. I did not receive and still have not received any estimate and it is now over a week later.  I called back on Saturday morning and left a message.  The nice lady that handles the phones called me back on Monday.  I relayed all my concerns to her and she said that Vince hadn't turned in his paperwork until that day (why would this be done when telling me 2 hours?) , so someone would call me back.  Later on Monday, Jeff Greer called me and answered my all questions about why new pipes were needed and said that he would call on Friday as he was out of town at a conference and come by either Friday or Saturday to give me an estimate for the repairs.  He never called or came by (no text, email, smoke signal, etc) It is now 10am on Monday, a week and a half since my original call without a working kitchen sink and I'm out $250 (not told to me over the phone or in person before work was started) and I have to call a new plumber.  I'm disappointed and tired of washing my dishes in my bathroom.  All people were friendly and nice, it's the service that disappoints.
May 22nd, 2022

Apr 19th, 2022