Big Brand Tire & Service

Great service, I was in and out under an hour
Apr 7th, 2024

Had great service
Mar 31st, 2024

Efficient, professional and super nice
Mar 27th, 2024

I got a flat tire and was driving on the spare. My tire size is uncommon, but Big Brand had it in stock. They were able to replace my tire in under an hour at a reasonable price. Their customer service is also great - everyone was very friendly and explained everything to me. I left feeling very well taken care of, and will be back when my car needs any future maintenance.
Mar 15th, 2024

I went to change my 2 back tires on 2/24 Saturday, in 2 weeks on 3/9 my left back tire got nailed and they were busy so I dropped off to let them patch it. Picked up on 3/11 in the morning and 2 days after on 3/14 the same tire got flat again and they told me because the streets I drove are bad thats what happened. I have been driving the same route for over 10 years and never had any issues with it and he told me that I should not drive the street( where ever last days I went). The manager told me that i declined the warranty offer which he didnt even offer me in the beginning, on top of that I asked to get the lower price tires since he told me if I dont put too much mileage on my car then I dont need to spend money to install a higher price tire. I went to pick up the car and he installed the higher price .. now one of the tire is defective and they blamed me that its my own problem so I should paid for a new tire.. And How in the world my 3 other tires are totally fine but the specific tire kept getting nailed easily? They literally put me in danger
Mar 18th, 2024