H&R Block

The worst. They were supposed to prepare 1099s for me and Ive been waiting 3 weeks. They dont pick up when you call them - they dont respond so you have no idea if they worked on the 1099s and they keep saying they are busy but thats not my concern. Then dont take too many tasks. I went to them 3-4 weeks ago and Im still waiting. Do not go to them for your taxes. Joan Boucher is useless.
Apr 6th, 2024

My experience with Joan Boucher was awful. She wasnt friendly, did not take the time to explain anything to me, and did not answer my questions with all possible options. Instead, she is now making ME file my taxes on my own when I paid over $130 for a tax professional to do this, and refused to help me after asking twice and trying to call her. Its a waste of money, will not be going back here.
Mar 12th, 2024

If I were you, I would find somewhere else. Nydia Prado, who did my taxes acted like she was doing me a favor. It was way before tax season began and no one was in there. She was late for our appt. She misinformed me about fees to file electronically , (which made her life easier), and then proceeded to google much of the information about my filing that she didn't know. Surprising. I could have done that myself. She told me I could email her any questions and I did have one a month later and never got an answer. I knew from the get go that I didn't feel confident in her knowledge. Let's hope this doesn't blow up in my face down the line. You can do better especially for the expensive fee. Forewarned.
Mar 7th, 2024

Feb 26th, 2024

Update- After the awful treatment at this HR Block i took my tax returns to another CPA who found multiple mistakes. Now I'm faced with paying someone else hundreds of dollars to file an amendment because HRBlock LITTERALY REFUSED TO HELP even though i payed for the Peace Of Mind Guarantee. Just avoid this place. They're very unprofessional. I've been using HR block for nearly 20 years. No more! This year they messed up and didn't send my payment to the IRS! When I went in to get things sorted they blamed me AFTER telling me it may take a couple if months to go through BEFORE they knew it was their mistake! I was in the "couple of months" time frame but the tune changed when they looked on their computer and saw they'd messed up. There was not even the slightest apology or hint of commiseration despite all the extra fees I've incurred and then they became hostile insisting it was all my fault. When I tried to bring up the fact that they guarantee to be culpable for any mistakes they had a temper tantrum and pretty much threw my paper work in my face and told me "I don't have to deal with this ****". Obviously I left, i dont want to do business with unprofessional people who decide to blame me for their obvious mistakes. I paid for the "Peace of mind guarantee" but obviously wasted my money, now I'm going to have to seek help elsewhere because I no longer trust HR Block with my "peace of mind" or anything else.
Jan 16th, 2024