Encanto Restaurant

Good food, great atmosphere.
Mar 20th, 2024

Mar 13th, 2024

Nice Mexican restaurant in the Los Feliz neighborhood in LA. The restaurant had great ambiance and attentive service. We had an assortment of vegan and vegetarian sides, including flautas (made vegan), beans, rice, and fingerling potatoes. The dessert options included vegan sorbets and vegetarian churros. Vegetarian options: Good vegetarian options with a clearly labeled menu. Many of the Vegetarian items can be made vegan.
Mar 3rd, 2024

Absolutely the best Bar and Restaurant within a 10 mile Radius, Britney the Manager is so aware of the comfort of every guest that comes walking in and staff is hand picked to perfection. Mai Tai is sublime there! The Chef will not let anything out of the kitchen unless he gives his Grace over the food. Religious experience in my Book for food drinks and atmosphere.
Mar 3rd, 2024

We dined at Encanto on February 9, 2024. Everything was okay until I paid for our meals. The server handed me the card reader to sign and said A 20% tip was added. I assumed they meant the 20% gratuity fee already on the bill so I signed. I got a notification from my credit card app that showed the amount charged and noticed that an $84 tip had been added to the 20% already on the bill. I asked the server to refund me the extra $84 tip and explained that I was not aware of it when I signed. On February 14, I saw that my payment had gone through but there was no refund so I called the restaurant to ask if a manager could help issue the refund. The manager said they could, however, a couple of days later I still didnt see anything in my account. I called again and the manager said it should be in my account within 2-3 business days. Its now been 7 business days since I spoke to the manager and 12 days since asking the server to refund me and still, I have not received a refund. (I feel its also important to note that I asked for a receipt after paying and the server never returned. I was only able to get the receipt once I went to ask for a refund and saw the receipt hanging from the printer.) Not sure if this is done deliberately to get more tips from customers but we ended up paying $168 in tips without meaning to. Overall, this has been a disappointing experience. The servers name is Johana C. The Manager with whom I spoke twice is named Zack.
Feb 26th, 2024