Lilly Property Management Co.

Nov 18th, 2023

I do not usually write negative reviews, but I do not recommend living here. When initially moving in to our 2 bedroom apartment, we explained that our roommate would not be moving in for several months. We asked if there would be any issues with the lease or price, and we were guaranteed there would not be an issue. When it came time to add our roommate, they removed our first year discount ($200 a month), and told us they could not honor verbal agreements made during original discussions (even though the lease was never amended, and still has the discount listed today). When we were locked out of our apartment because the lock broke suddenly late at night, and our key was stuck in the lock, we were told they could not let us in until the next day at the earliest, or possibly not even two days later. We had a locksmith let us in, and we were not refunded the fee from the landlord because I briefly mentioned the lock had previously been sticking slightly. This ended up making it our responsibility, even though we did not mention this in the original call explaining we were locked out, so either way, they had no intention of letting us in. Further, its a very old apartment - I try to be understanding that things are old and dont always work as expected, so Im not one to constantly file maintenance requests. If you do move in, document everything that is even slightly malfunctioning (everything), and get everything in writing with signatures. Expect to pay much more than the listing price, and dont expect reliable access to your apartment. Also, we were told that recycling collection here is a privilege granted to us and is not guaranteed. There isnt a large enough bin for all the residents, thus, it is always overflowing. We were told they would discontinue collecting our recycling if it continued to overflow, so be sure to keep all the recycling in your apartment and rush out as soon as its collected.
Jun 2nd, 2021