Western Dental & Orthodontics

THIS PLACE IS DISGUSTING. I CAME FOR A MORNING APPOINTMENT, SO I KNOW THEY DIDN'T EVEN CLEAN THIS PLACE LAST NIGHT OR EVEN THE NIGHTS BEFORE.THEY DON'T EVEN MOP THE LOBBY FLOORS AND THEIR RECEPTION WINDOW IS DISGUSTINGLY DIRTY. IT HAS GREASY HAND PRINTS ALL OVER IT THE SEATS ARE NASTY THE CLOTH ON THEM ARE SO DIRTY AND THEY STINK SMELLS LIKE THEY LET PEOPLE SLEEP ON THEM. NOT SURE IF THEY SMOKE INSIDE HERE OR WHAT BUT THESE SEATS SMELL LIKE TOBACCO SMOKE.IF THE LOBBY IS THIS DISGUSTING,I CAN ONLY IMAGINE HOW THE OFFICES ARE. I DON'T EVEN THINK THEY EVEN HAVE WELL STERILIZED TOOLS IF THIS IS HOW THE FACILITY LOOKS. HONESTLY I NEVER BEEN HERE BEFORE FIRST TIME AND I CAN TELL YOU NOW IT WILL BE THE LAST TIME. NOT SURE HOW PEOPLE COME TO THIS PLACE. ALSO WHATS THE POINT OF AN APPOINTMENT IF THEY DONT EVEN HONOR IT AND SEE YOU WHATEVER TIME THEY WANT. ALSO THE GHETTO RECEPTIONIST IN THE FRONT IS RUDE TO PEOPLE WHO SPEAK ENGLISH. SHE HAS A DIFFERENT DEMEANOR AND IS POLITE TO SPANISH SPEAKING PATIENTS, SHE SAYS THANK YOU AND PLEASE. IF YOU SPEAK ENGLISH SHE JUST TELLS YOU HERE FILL THIS OUT NOT ONE PLEASE OR THANK YOU. DEFINITELY NOT AN INVITING ATMOSPHERE. FROM THE GHETTO RUDE RECEPTIONIST TO THE DISGUSTING LOBBY AND THE WAIT TIME HERE. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE, I HAVE BEEN TO DIFFERENT WESTERN DENTALS IN OTHER AREAS AND THEY ARE USUALLY CLEAN, ESPECIALLY THE LOBBY AS IT'S THE FIRST PLACE YOU WALK INTO, AND THE WAIT ISN'T MORE THAN 20 MINS. I WILL ALSO BE REPORTING THIS PLACE TO CORPORATE AND THE HEALTH DEPARTMENT. THEY NEED TO GET THEIR CRAP TOGETHER. THIS IS A DENTAL OFFICE KEEP YOUR FACILITY CLEAN AND STERILE!
Apr 4th, 2024

If was a very safe comfortable visit did wonderful work
Mar 27th, 2024

Staff is nice..Roxanne. made my visit delightful...
Mar 13th, 2024

Appointments are on time and quick as well.
Mar 11th, 2024

My husband went in today as a new patient at 12pm, took them almost 3 hours to attend to him. He has insurance and was told he needed crazy amount of treatments (which is not true) and was told he would need to pay over 9k out of pocket because supposedly his insurance covers nothing. Will definitely not go back. Stay away.
Mar 3rd, 2024