Italee Optometric Center Inc

Came in at 5pm one day for an eye exam and prescription glasses. They told me that the doctor is only present from 10am-4pm. Their door has a sign saying appointments only, but they told me appointments didnt matter and said we can just walk in any time between 10-4pm. The next day we called to ask if they were free for a walk in eye exam and glasses. They said yes please come in. When we showed up they said we would have to wait a little over an hour because the doctor is on lunch break from 1-2pm. Wish they were better at communication and customer service
Nov 28th, 2023

I have been coming here since I was little, but I have decided not to go back anymore. I've always ordered my contacts here, but they gave me the wrong ones and then insisted that they were the ones I ordered. I usually get the 2 week contacts, but have, in the past, ordered 1 day lenses. The last time I ordered(6months ago) I ordered the 2 week lenses, and when I called to reorder they said they would order the same as the last order. So, I said that was fine. But, when I went to pick up the lenses, they gave me the 1 day lenses and when I asked them about it they said I ordered the 1 days the last time. I told them I have been using the 2 week ones for the past six months, so there must be an error in the system, but I will just take the 1 day lenses today(because I was out of lenses). And I guess that offended them and they said there was no error and that I was using 1 day lenses.. I didn't really see a reason to try to explain any further because it didn't seem like they believed me or cared to give good service. So I made my last ever purchase from them and left. I have been using contact lenses for 10+ years, and I know the difference between 2 week and 1 day lenses.
Aug 8th, 2023

Honestly Ive been coming here since I was a teenager I am now 26 great service friendly environment they go out your way to make sure you leave happy Ill continue to come here for the foreseeable future 10/10 quality service glasses contacts very best you can get in LA
Apr 11th, 2023

Mar 17th, 2023

I have been getting my glasses and doing my eye exams here for years. I live down and Long Beach and it's worth the drive. Staff have always been very efficient and nice. Great selection of glasses too.
Jul 25th, 2022