Royal Moving & Storage Inc Marina Del Rey

BEST MOVERS EVER!!! I cannot emphasize enough how incredible this company is. It was my first time moving. They helped me move my stuff from storage to a new apartment. They were totally accommodating and responsive when I had to reschedule due to back end apartment issues. They continuously kept in contact with me and went above and beyond to help me on move day. Stepan and Valeriiy were incredible! 13/10 would HIGHLY recommend them! Pricing is SO reasonable for what you get customer service, communication and time wise! Thank you guys so much!
Mar 2nd, 2024

Jan 22nd, 2024

PLEASE NOTE: MOST OF THESE 5* RATINGS FOR ROYAL MOVERS ARE NOT REMOTELY CREDIBLE -Try clicking through on any of the users who have left 5* reviews. They all seem to exist on Yelp simply to review moving companies. They will have all moved about 5 times just this month, sometimes many times in a single week, which seems just a little unusual. Unfortunately, my experience was real. Worst move of my life, just moving 3 miles from my old residence. I paid for packing as well as the move, and boxes were not labeled or properly taped, and when the movers said they were done, they had left behind the patio table and chairs, the entire kitchen, and all the major electronics, including two 75" televisions, and two large speaker systems, and a brand new gaming desktop PC with a 30" screen. By that time, the truck had been packed so the table and chairs didn't fit, and the electronics and the PC were thrown into the truck without any padding or packaging, damaging both OLED TV screens and breaking the computer. Several boxes of clothes and personal items were missing too and not found in the truck after the move when I called. The worst part is Royal's insurance coverage tops out at $.60 per pound, so you get $12 for the breaking of a $3000 brand-new computer. They don't explain this when you are getting an estimate or booking your move. I asked for full liability coverage and they said sure, and this is what I was told I had in the end. They didn't send the contract until 36 hours *after* the move was complete and I had already reported items missing and damaged and of course, in the contract, unlike over the phone, it is explicitly stated that the only coverage provided is the $.60 per pound, though the contract does say you can buy more coverage, though Royal denies that option is available. Total scam. If you must use Royal, make sure you get all paperwork and contracts BEFORE your move and read every line. Avoid at all costs. Devastating loss that they will not remedy, except for perhaps $50 for at least $25,000 of lost and damaged property.
Jan 13th, 2024

Men were on time. Friendly and efficient.
Jan 6th, 2024

Jose Lopez and his partner Micheal were honestly the best! I dont leave too many reviews, but these guys worked really hard and went above and beyond for me. I am very grateful because they had very great customer service skills, as well as the ability to move fast and get the job done. I hope the Royal Moving company sees this review and takes appreciation for those guys because honestly Im going to use them again because I had Jose and Michael! If I need to move again I will be requesting f them specifically! Jose was clearly the leader of the two and did a great job ensuring everything was done, in my eyes as a business owner myself theyre lucky to have him!
Dec 23rd, 2023