Hashimoto Nursery

Nate Russell _{on Google}

Jan 31st, 2024

Friendly and helpful service. Helped me find the right plant life and is there to help it grow.

Alex Nash _{on Google}

Nov 27th, 2023

Cute place, but the staff is so rude that it completely detracts from the experience. This has happened several times, I will not be returning.

Apoorva Desai _{on Google}

Nov 19th, 2023

"Take this plant and don't come back"
My friends and I have spent hundreds of dollars here over time- it is a beautiful nursery, on the surface. BUT, the customer service here is awful! The people who work here are often sullen and rude, especially when you ask for help.
I bought a 4 inch neon pothos here a couple of weeks ago that was in questionable health when I bought it, but it was beautiful, the only piece there, and I couldn't resist. When repotting it I noticed root rot, so I reduced watering so the plant could heal, but it continued to deteriorate.
So I took it back to the store to ask for help- "Please tell me what I am doing wrong and how I can fix it". I first spoke to the ladies and asked for help. They called the owner dude over who was at once hostile. He told me I'd underwatered the plant, and when I explained the root rot, he said I'd overwatered it. I asked for advice to fix it, and he very rudely snapped at me with "why didn't you ask me how to take care of this plant when you bought it". Sir, I am not new to gardening. I may have been ambitious with this one plant, but please don't talk to me like you are scolding a child. However, I remained cool and polite.
After this went back and forth with increasing rudeness, it appeared he wanted to give me a replacement, but they didn't have any 4 inch plants, only 6 inch ones. I offered to pay the difference in price to which he replied "take this plant and go, don't come back".
I was shocked! I was here with my family and everyone heard it. My sister walked over and asked for clarification and he repeated himself and walked away. Still stunned, we asked one of the ladies to explain what just happened. I had remained very polite throughout, this was unexpected. They talked to him and came back and said the same thing but added "don't come back with this plant" while chuckling nervously. That was their attempt at smoothing over the situation.
I didn't demand a replacement, I went to ask for help. To be treated so poorly was not what I was expecting. I will not be returning here, and my friends have decided the same in solidarity. There are several other nurseries in Santa Monica with much better customer service, and honestly, cheaper plants.

Milagro Rivera _{on Google}

Nov 8th, 2023

They do not give a guarantee like other nurseries
Very bad experience, I threw my money in the trash.

Matt Frishkorn _{on Google}

Oct 31st, 2023

Have a wonderful selection of pots and outdoor plants. So many butterflies and small birds make it such a peaceful spot to shop.