Ulta Beauty

The hair stylist khilani is super unprofessional and knows nothing about textured hair. Yesterday I went to the salon to get a keratin hair treatment to treat my breakage and rather than just admitting that she didnt know what she was doing she tried to tell me, the customer, that I dont know what I want when I have gotten several keratin hair treatments at the recommendation of my regular hair stylist. Im soo lucky I was able to beg my hair stylist to get me in bc my vacation is on Friday and she almost ruined my entire trip. I dont think this woman understands how important hair is to black women. She completely disregarded me and sent me off. What a horrible experience. I was looking forward to a salon treatment sooo much, if u want better a better hair salon treatment go to Ben Yukon. He is a professional and he address all my concerns and my hair looks amazing no thanks to kilani definitely comes off racist when u dont know how to treat or respect black customers.
Jun 14th, 2023

Terrible haircut. The person I was supposed to get a haircut switched because she had overbooked. Then the person I had cutting my hair would not listen to anything I wanted. She kept saying no to everything and doing something else instead. Didnt pay attention to my hair type and didnt give me the hair cut type I booked for (I booked a curly cut with a protein treatment and instead got a straight haircut (its supposed to curl by curl) with a conditioner). I was getting a cut for my hair which is curly and she wouldnt listen to anything I asked for instead saying no that wont work, we will do this instead (this was for everything for the length of my hair, the amount and length of layers, the length of my bangs, the style of my bangs). My bangs are also cut very noticeably uneven. I would not recommend booking Nina if you want any say in your haircut.
Jun 9th, 2023

Jun 4th, 2023

The bearded staff is very unfriendly. Not suitable for service jobs. just relax at home.
May 5th, 2023

Apr 20th, 2023