Todd Snyder At The Grove

Love lots of their clothes (many way overpriced albeit ) but the salespeople in this store have the oddest vibe! Theres so many of them working but they act like they couldnt care less. I legit felt like an idiot after telling one how much I loved one of their pieces. Barely a blink of an eye lol. I see the store now and think nah Id rather go online. If anything Ill painfully go in to try something on.
Mar 24th, 2024

As a stylist in Los Angeles for over two decades, I had previously only dealt regularly with the Todd Snyder store in NY. My friend had to swing by the Grove location to pick up a shirt for her husband, and I was beyond pleasantly surprised! The entire vibe of the store is the perfect combination of laid back, cool, and chic. We were warmly greeted by Champ upon arrival, followed closely behind by Madeline and Najah. They were all so incredibly warm, knowledgeable, and helpful, without being pushy at all. Christian orchestrated my friends pickup seamlessly and Champ and Najah explained the Studio Service protocol for their particular store.It was such a pleasure to visit, and Im very much looking forward to doing business there again in the near future. Todd Snyder is lucky to have such a fantastic team!
Jan 16th, 2024

The salesmen (not woman) are very snobby and rude. Wont attend to you, ignore you and look like its a great lift to even make eye contact to help you. You dont like serving people (especially women) and acting civil, get yourself checked out. Self hatred is an insidious thing. Happy Holidays and dont shop here. The men here need to fix their attitudes towards paying customers.
Dec 30th, 2023

One of my favorite retail stores! Great quality and service store
Dec 27th, 2023

** update- went back AGAIN a year later bc Xmas desperation- didnt have a dissimilar experience. :/ Orig review: My husband loves this company and we always ordered online. Recently came across the brick and mortar near us The staff is extremely condescending and rude twice now. I guess we will go back to ordering online only but does make us like the brand less overall too. Bummed at the experience bc we were stoked to have a store close by.
Dec 25th, 2023