Citi

We have been going to this Citibank for 25 years.  Last week, one of their best employees, ANDREW NAVARRO, spent nearly 3 hours, carefully trying to untangle a maddening problem with a credit card payment.  Andrew was remarkably patient and careful and unwilling to give up until he solved the problem.  We needed to return a day or two later because of another kink, and Andrew was as helpful as he'd been the first time.  The manager, MARCELO CARRASCO, emphasized Andrew's skills and courtesy.  And Mr. Carrasco usually greets us warmly when we are in sight. We are comfortable with this bank and its staff.
Mar 22nd, 2023

The people at this branch are consistently friendly and helpful. Most recently, Ms. Gina Mis, went above and beyond to help me. She concentrated on my problem and provided the solution. They actually treat you like you should be treated: as a valued customer.
Mar 11th, 2023

The staff here were amazing! So courteous, friendly, professional, and helpful. I needed to deposit a check that had been denied for mobile deposit due to 2 minor scratch-outs (one on the date line, on one the amount written online). Karina Amanda and her coworker were fantastic! They quickly resolved the issue (deposited my check) and Karina Amanda even shared a check deposit mishap story of her own (which made my situation feel relatable, and even welcome!). The rest of the staff also seemed very friendly and courteous: greeting me with a smile and making eye contact. Thank you, Cheviot Hills Citibank!
Aug 25th, 2022

Dont waste your time on this branch. A total disaster
Aug 13th, 2022

Helped me with my accounts
Aug 2nd, 2022