Chase Bank

This place is horrible no one seems to be working no one even seems to want to help you or greet you people are just sitting in their office pretending like theyre working as they play on the phone
Jan 7th, 2023

Very nice very professional nice and neat
Sep 30th, 2022

Chase Bank is my go to bank. There are only two windows so there is usually a small line.
Jun 26th, 2022

After hours, ATM in the tiny lobby is inaccessible to the door being broken.
Jun 3rd, 2022

I have made an appointment on the Chase branch in Little Tokyo, Los Angeles, on 5/23 for 4pm the week before when I visited the branch but no one was available. However, when I showed up at the appointment time, the clerk told me the banker has already left and my appointment was rescheduled to 11am, while I didn't receive any email/phone call about the updated schedule. This is extremely unacceptable. As a loyal client of Chase bank, I have always been satisfied with the service. However, in this Little Tokyo branch, I have had my worst banking experience. It has only ONE banker and requires making appointments many days ahead, and the banker was not even there when I showed up for the appointment. This is very unprofessional and makes me to question the quality of service in Chase bank.
Dec 2nd, 2021