Specialty Car Craft

In todays business world this place is a great example of what business used to be when people cared about what they do, about customers and their work. A reminder of how people care, do honest good work and go out of their way to do the right thing. They were like that 15 years ago and still are. Every detail done, all issues addressed. Highly recommend if you want the right thing.
Mar 4th, 2024

DNA GUY BROUGHT ME HERE
Apr 17th, 2023

If I could do one thing again in life it would be to never have taken my brand new car here for repairs. Do not go here! The body repairs took two plus months to complete and a year later the paint is peeling off of the new hood they put on my Volvo. Not to mention their customer service is appalling. My insurance claim agent told me he was shocked with how their staff talked to me and treated me. Avoid this place and go to someone who will actually care for your car!
Mar 19th, 2022

After being referred by Alfa Romeo Maserati of Santa Monica, I took my brand new Alfa Romeo here to have them repair minor damage from a luggage cart. Based on my personal experience with this body shop, heres my opinion: 1.) Youll be without your car for an abnormally long time 2.) The repairs will be sub-par, at best 3.) They will drive your car around between their multiple L.A. locations, you will get it back in worse condition than when you left it (in the form of new dings, scratches, wheel rash etc.), and they will deny responsibility Integrity and pride in a job well done are whats missing from this business. Ill never trust this shop with another vehicle again. 9/8 Update: If they ever offer to pay Uber fees or a rental car fee due to their many many screw ups, assume they are lying to you. In my recent experience, what will most likely happen is they will arrange the rental car, but youll have to put down your CC to cover incidentals per Enterprise policy. It is ALSO their policy that if and WHEN Specialty Car Craft later refuses to pay the charges, Enterprise will simply bill your card. This is the shadiest business Ive ever had the misfortune of dealing with. If you love your car and value your time/money, stay far far away.
May 10th, 2022

Worst Decision Ever. Lied about how long repairs would take, Harry always had an attitude, and they ignore your calls and hang up when they are late.
Feb 16th, 2022