Alys Grace

Jan 21st, 2023

Horrible costumer service. My dear friend and I walked into this lovely looking store on January 29th 2022, she was a young teenage girl and she gave us this god awful stare. She did not even say "Hello" Or "Welcome in". She also did not wear her mask. We are in a pandemic people!! I will never be returning to this horrible clothing store! Goodbye Alys Grace, you wont be missed!
Jan 28th, 2022

Great designer brands.  Nicely merchandised.  I was visiting and I spent 15 mins strolling thru the store with one other customer. Not friendly and I was not greeted.  If I cared to try something on, I would have been insulted by being so ignored.  I'd also be an unhappy owner if my employees were that inattentive.  The other customer asked about a brands sizing structure and the employee wasn't sure.  How can you be unsure at these price points? You should know your merchandise.  It felt snobby and unwelcome.  I hope it was an off day.
Oct 16th, 2019

Cute clothes, convenient location. Not great service unless you are already a regular or perhaps fit the description of someone they think might become a regular. That just means I won't become a regular.  Had hoped it would replace Syd and its sister location downtown, my prior places to go years ago, but the service here never quite cut it. Have been in to Alys Grace many times both before and after Syd, but service has never been it's strength. So though I'd like to support our downtown, this isn't the right fit for me.
Sep 30th, 2019

I've got to second all the reviews talking about their customer service because boy.... it's bad. I walked in the store with my mom and there were 3 employees near the register all just chatting with each other (more like 50 year old women gossiping like middle school kids). No "hi" or "how are you doing" when we walked in which I find is just common courtesy especially if we make eye contact.As we're walking around the store, they make no attempt to ask us if we're looking for anything or at all and as we're leaving, they say nothing either. Honestly quite rude and felt like they were judging us because we weren't old white women who looked rich.
Aug 25th, 2019