Young H Lee DDS INC

I wanted to share how fantastic Dr. Lee's staff are at processing claims. My daughter had her wisdom teeth extracted in 2022. My dental insurance wanted a denial from medical before they would approve and pay for it. It took 2 years for my insurance to finally approve it and it was only because the staff were adamant about getting it approved. Thank you ladies.
Feb 22nd, 2024

I was got referred to Dr. Lees office by my family dentist. I must say that I really enjoyed my procedure here. The staff are great and Dr. Lee is an excellent dentist. I had to have four extractions in two separate appointments. Both times the pain is very minimal, I felt relaxed and he is a great story teller. It kept me calm and before i knew it was done. Just bit under and hour. The prices are kinda a bit high but it is worth it. My insurance just helped a little bit. I highly recommend him. The waiting room is nice. He does only implants. I am not sure if I can afford it but I plan to at least do the CT scan for around $265. It is like a 3-D of your teeth incase I decide to choose the implants. But if not at least the scan part is done. I can use those records for my family doctor if I decide to go with partials or bridges. All depends on what I can afford. You have to make an appointment.
Dec 18th, 2023

Jul 7th, 2023

In April 2022, my daughter went to Dr. Lee to get her teeth pulled. He is not her regular dentist. I paid $1,700, on the date of the service, which was my out of pocket price for the procedure. The office waited until the end of the year to put the claim through my insurance. By this time,  my daughter's dental benefits had been used and they charged me another $324.00. The lady I spoke to in the dental office, didn't make much sense and couldn't believe my daughter had other dentist needs after this procedure. Of course she did, this was for extractions only. I would think they would know they need to bill insurance  right away. I would think they would know that my daughter wasn't a regular client and only a one time procedure. They ended up billing my insurance on 10/26/2022, after all the my daughter's dental benefits were used. I didn't get the benefit of waiting until October to pay my portion which was $1,700.00. They would not do the procedure without pre approval from the insurance company and without my  out of pocket portion paid of  $1,700.00,which was paid in full. Thank you for charging me an extra $324.00. This place is a rip off. I paid in full at the time of the procedure. I didn't owe any more money at all. What a joke.Be careful when you go to this office. Keep on top of them. Make sure they  bill your insurance on time and correctly.I feel ripped off and swindled.
Dec 2nd, 2022

In April 2022, my daughter went to Dr. Lee to get her teeth pulled. He is not her regular dentist. I paid $1,700, on the date of the service, which was my out of pocket price for the procedure. The office waited until the end of the year to put the claim through my insurance. By this time, my daughters dental benefits had been used and they charged me another $324.00. The lady I spoke to in the dental office, didnt make much sense and couldnt believe my daughter had other dentist needs after this procedure. Of course she did, this was for extractions only. I would think they would know they need to bill insurance right away. I would think they would know that my daughter wasnt a regular client and only a one time procedure. They ended up billing my insurance on 10/26/2022, after all the my daughters dental benefits were used. I didnt get the benefit of waiting until October to pay my portion which was $1,700.00. They would not do the procedure without pre approval from the insurance company and without my out of pocket portion paid of $1,700.00, which was paid in full. Thank you for charging me an extra $324.00. This place is a rip off. I paid in full at the time of the procedure. I didnt owe any more money at all. What a joke. Be careful when you go to this office. Keep on top of them. Make sure they bill your insurance on time and correctly. I feel ripped off and swindled. In reply to your reply. I did take it up with my insurance company. They said, because you didnt send the claim in in time, my daughters benefits were used. They said unfortunately they cant do anything. I did file a grievance. You are a rip off. You are extremely rude. You dont know what you are talking about. Thank goodness I dont have to use your services anymore. Wow good for you, this is a stellar way to treat your clients when money is hard to come by these days. Know what you are talking about before you speak. You didnt explain anything on the phone, except for running around the issue and making excuses. You spoke in circles. It was frustrating. Your reply is ridiculous and to save face for your clients . You didnt file the claim in time because you were going through office changes and didnt take care of business properly, and that is the truth. You are ridiculous and you are out of line. I already had the EOB so I didnt need you to send it to me. You are even wrong about that. Get your story straight and correct. Say whatever you have to say to feel better and try to make me look bad. I dont really care. I know what happened and I know the truth.
Nov 24th, 2022