AutoZone Auto Parts

Excellent customer service.Rep:Stephen came out and helped me with my battery. He made sure everything was working correctly before I drove off and he was very knowledgeable as well as helpful. If I could I would give Stephen 1000 Stars for Customer service.
Mar 19th, 2024

Awesome customer service, I bought 2 sets of snow chains for my big bear trip and ended up not using them. I work near another auto zone in (5471 Lincoln Ave, Cypress, CA 90630) and they refused to received them. It's a chain store, so they can be returned anywhere, awful service there. I went back to this store in Los Alamitos and they took them right away.
Feb 8th, 2024

I called today for some information, and Spoke to Eric now I could barely hear him, I asked if he could please speak a little louder, and he gave me attitude. Wow, rude. I ended up going to the Cypress store, atleast I was treated nicely.
Jan 25th, 2024

Jan 5th, 2024

Better than the movies! I watched a 17 year old boy try to walk out with wiper blades hidden in his coat. Sorry, but you don't "forget" to pay for 20-inch wiper blades. The manager and clerk were very cool about it. They asked him to leave the store and he refused. He kept standing there repeating, "I don't know how to change the blades. I'm only 17 !" The manager kept asking him to leave the store or the police would be called. The kid just stood there demanding they help him install the wipers... Yes, the Los Alamitos PD showed up... He finally drove away. It's one of the dumber things I've seen in my life.
Oct 31st, 2023