Hamburger Mary's

Apr 9th, 2024

Apr 6th, 2024

TERRIBLE experience... for a brunch... Food was OK... I ordered a burger, correct but too much sauce (really fat !)... Service was horrible... really long... I undertstand it's crowdy, but it wasn't efficient at all. I had to go myself take my drinks at the bar. They even charge me 6$ for tap water.... hum... Concerning the drag show, I'm used to this kind of show, but this one seems just to be about money and how much you're able to be "generous" with the tip..... also there is a stage but I don't understand why.... the show isn't there... so I don't even call it a show. Just music, and money to me, sorry ! Really dissapointed :-(
Apr 3rd, 2024

Very overpriced and a let down to lack of service. We decided to show up before they opened to ensure we would have great seats and prompt service. Showed up at 9am and let in at 9:30. When we sat down the service seemed to be prompt but then drinks were never served and food was never delivered. Mind you I am watching everyone else being served in the mean time. We requested to leave at this time at 11:00 because of no food or drinks. As we received the bill there is a cover charge for a show, one which we didn't even see. I felt it to be extremely tacky for a charge for food or drinks that were never received and also to pay for a show that was never seen. The place was gross and the tables were unstable. My husband and I have been in the food industry for a very long time. Myself 15 years and him as a bartender (professional t.g.i.f. flare champion bartender) for 25 years. I think at that point when we explained what was going on it should've been taken care of. This turned our server into a very upset person and mocked us to her manager, who was the the bartender. I do not know if they were understaffed or just ignorant to our party but the lack of customer service was unacceptable. My husband and I appreciate service and are more than willing to give 30% gratuity as long as you show up. This one got the 10% to cover her tax. Next time maybe treat all your tables as one big party and make sure they are compensated to prevent someone who may walk out on their tab. You are lucky that we have more respect even though we we were treated so horribly. First and last time I will ever attend this establishment. I hope who owns this place treats everyone with respect. Why else do we support lgbtq?????
Apr 8th, 2024

I had such a bad time on my birthday. We were seated without menus so I had to go to the front and get one myself. It took forever to get our orders, napkins, and water. I ordered a chili burger (a "Sloppy Mary"). The waiter brought the check prematurely after bringing the food and I asked him for chili for my burger. He said sure. After a few songs and no chili received, just a dry burger on my plate getting cold, I flagged him down and asked if I could have chili on the side since it's not on my burger and a bottle of champagne. He said sure (never received either). We asked for dessert, but they had none. It was a Saturday night, no dessert? A few more songs passed, and I was starving. I cut the burger in half and ate half of that piece. I had to flag the waiter again and ask him if the chili was ready. He said he would check with the kitchen, and then he came back with Tapatio sauce. I said no, I've been waiting for the chili bc we were charged for it. By this time, the food was cold, and the kitchen was closed, so I asked to have the chili charge removed from the check. He said that I already ate the burger so he couldn't remove the charge for chili so I pointed out that I only ate 1/4 of the burger bc I'd been waiting for him to bring the chili, then I deconstructed the dry burger in front of him and he removed it from the bill. I will always have love for drag queens, but the customer service here was terrible. No chili, no bottle of champagne, and no dessert. On my birthday.
Apr 7th, 2024