Optum - Spring Street

Not sure this place is truly patient oriented. My appointment was quick but not very thorough. I got the minimal amount of care needed for my situation.Which leads me to believe they might have a methodology geared towards Numbers vs. Quality of care.
Sep 7th, 2019

I used to go here yearly until I had this horrible experience. This location always gave me issues with scheduling and contacting their staff but I overlooked this aspect. The last time I went, I went in for a yearly checkup which is covered once a year in my insurance. During my checkup, Dr. Gray asked me if I have any other issues, I told her my foot was hurting and she took a quick look. Months passed and I later discussed I was billed for a foot visit and this wasn't covered in my insurance so I had to pay. Can you imagine? What am I supposed to do, not mention anything when I go in? What a disgrace to health care, they care more about billing and money than patient health.
Jun 26th, 2019

Dr.s don't keep you waiting. Follow-ups with specialists are quick and easy. Very caring facility, everyone seems like they genuinely care.
Sep 24th, 2018

Jul 6th, 2018

Please change name to After Hours Care.
May 25th, 2018