Los Altos Dental: Bonnie Bateman, DDS

Not a good experience. Will not be going back. Called office day after appointment in pain. Sorry - that dr is not in today. Make another appointment.
Feb 7th, 2023

The office staff, assistants and doctors are all very nice to work with. I'm never left waiting to be seen like I am at other doctors.
Oct 7th, 2022

Everyone at this office is friendly and helpful. Glad I found my way back to my favorite dentist, Dr. Trombatore! They got me in at the end of the day, same day (thank god cause my tooth was aching!) and I couldn't be happier. Thanks again y'all!
Aug 16th, 2022

I had just moved to the Long Beach area and was in need of a good dentist, so I visited this office for an initial exam and Xrays. My first appointment was mischeduled by Mimi who works in the front office, good thing I called in the morning before making the drive to the dental office. The following week when I showed up for my rescheduled appointment, the whole visit felt rushed, I had a sloppy teeth cleaning, the dentist was in a hurry because she had to pick someone up by 11am and on two occasions Mimi called me Jose and Miguel, when those aren't my names. Also, Mimi seemed to micromanage the staff, office, the dentist and me, which created a tense environment. Mimi was sassy and had a short temper. Also, when it came time to check out and go over prices for my next visit, I had to write everything down on the back of business card, because Mimi could not be bothered to print out a quote like most dental offices do. Later, I went home and canceled my future appointments with this office, looked around and found a friendly, efficient and professional dental office to work with.
Mar 7th, 2022

I was new in town and in search of a new dental office, so I went to Los Altos Dental. To begin,  the front office mixed-up the scheduling of my initial appointment and I had taken time off work to attend this appointment i though was taking place. When I finally did have my initial visit a few weeks later, I received a sloppy teeth cleaning,  the dentist was in hurry to pick up someone at 11:30am so she hardly had time to answer my questions and extra unnecessary costly Xrays were taken. Also, Mimi the head reception person micromanaged the whole visit,  she would tell the dentist, staff and me what to do and she seemed pushy and  bossy. When it came time for my next appointment cost estimate,  I had to write all the figures down on the back of a business card,  because Mimi couldn't be bothered to print out an estimate for me of the work to be completed.  Lastly, on two occasions Mimi called me Jose and someother Spanish name when those are clearly not my name,  not sure if that was intentional or not; I ended up canceling my future appointments and found another dental office that is professional and efficient.
Jul 2nd, 2021