Big Q Auto Repair

Hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Chamber Rating

4.1 - (149 reviews)
102
16
2
4
25
Read Our 149 Reviews

Chamber Rating

4.1 - (149 reviews)
102
16
2
4
25
  • Chad Bolling

    I needed my timing belt looked at and they refused service saying, "It's nothing personal". I did not want the vehicle fixed urgently. I could wait. Also, the car is a 1996, and stock, except for exhaust but they still could not figure it out.
    Mar 4th, 2024

  • Cynthia HR

    Excellent quality service and staff. My check engine was on due to evap leak. Took my car in was ready Im a couple of days they also fixed my radiator . Havent had issues with my car since I highly recommend these guys. The owner Richard and manager Mike are really nice and they kept their word. I am very pleased with their work and customer service care. I will definitely go with them for any future issues w my vehicle.
    Mar 2nd, 2024

  • ATF Solutions

    It was a great pleasute to work with the manager Mike and one of the mechanicks. They check the problem with the car, Mike comunicate with me explaining what need to be done and sending pictures even inviting me in the shop and showing what need to be done on the car. Mike explain the price for the repair even the machanick came on the telephone and explain the problem in details. I appreciate that very much. They are very profesional, excellent service, and very comunicative. Their prices are fear and offer some financial options for a big price repair. As I am very impressed with their work I am recomending this car shop to everybody who need car service. I will continue comming to this shop whenever I need it. Biljana
    Mar 1st, 2024

  • harold davis

    Ive been coming to this place for around 10 yrs. Mainly for oil changes but when my car needs bigger work this is my place . Theyre always helpful , very knowledgeable and upfront about whats wrong with your car, what it needs and doesnt need which is why I been coming for years even after moving 20 miles away I still come here because Mike and Sal always make sure and take pride in their work and Mike even followed up with me some days after my last visit to check up on my vehicle. So because of everything that they do they always have me coming back because the service is top notch!
    Feb 29th, 2024

  • Elizaveta Levina

    Fast and friendly service. Thanks Bobby!:)
    Feb 29th, 2024

Read Our 149 Reviews

About
Big Q Auto Repair

Big Q Auto Repair is located at 2501 E Pacific Coast Hwy in Long Beach, California 90755. Big Q Auto Repair can be contacted via phone at 562-343-5681 for pricing, hours and directions.

Contact Info

  •   562-343-5681

Questions & Answers

Q What is the phone number for Big Q Auto Repair?

A The phone number for Big Q Auto Repair is: 562-343-5681.


Q Where is Big Q Auto Repair located?

A Big Q Auto Repair is located at 2501 E Pacific Coast Hwy, Long Beach, CA 90755


Q What days are Big Q Auto Repair open?

A Big Q Auto Repair is open:
Sunday: 9:00 AM - 4:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM


Q How is Big Q Auto Repair rated?

A Big Q Auto Repair has a 4.1 Star Rating from 149 reviewers.

Hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Ratings and Reviews
Big Q Auto Repair

Overall Rating

Overall Rating
( 149 Reviews )
102
16
2
4
25
Write a Review

Chad Bolling on Google

image I needed my timing belt looked at and they refused service saying, "It's nothing personal". I did not want the vehicle fixed urgently. I could wait. Also, the car is a 1996, and stock, except for exhaust but they still could not figure it out.

Business Response on Google Mar 7th, 2024
Hello CJ, I am sorry we could not help you today. The main issue was that your vehicle is 97 Subaru from Japan (right hand drive) with a 2003 engine in it. We have no way to look up the correct parts for your vehicle because the VIN wouldn't populate in our system. You also indicated that your vehicle was making a ticking noise coming from the timing belt, which our technicians listened to and felt that the noise was most likely an internal engine noise. It's just something they were uncomfortable getting into. Mike also said that you were adamant about getting your vehicle fixed today, which was unrealistic because we had vehicles in the shop being worked on that were promised by the end of that day. Even if we took your vehicle in, we were not 100% confident that we would meet that expectation. I always tell our advisors and technicians that if we're not 100% sure about something, it is best not to do it. I would not want to create any issues for you, or for us. I'm sure you will find someone who is comfortable working on your vehicle and it will be smooth for both parties. In the end, we just want what is best for you and your vehicle. I hope you understand.Best Regards,Rick (owner)

Cynthia HR on Google

image Excellent quality service and staff. My check engine was on due to evap leak. Took my car in was ready Im a couple of days they also fixed my radiator . Havent had issues with my car since I highly recommend these guys. The owner Richard and manager Mike are really nice and they kept their word. I am very pleased with their work and customer service care. I will definitely go with them for any future issues w my vehicle.

Business Response on Google Feb 23rd, 2024
Thank you Cynthia, for the 5 star review! We are happy to hear that your Jeep is still running great and look forward to seeing you again in the future.

ATF Solutions on Google

image It was a great pleasute to work with the manager Mike and one of the mechanicks. They check the problem with the car, Mike comunicate with me explaining what need to be done and sending pictures even inviting me in the shop and showing what need to be done on the car. Mike explain the price for the repair even the machanick came on the telephone and explain the problem in details. I appreciate that very much. They are very profesional, excellent service, and very comunicative. Their prices are fear and offer some financial options for a big price repair. As I am very impressed with their work I am recomending this car shop to everybody who need car service. I will continue comming to this shop whenever I need it.
Biljana

Business Response on Google Feb 26th, 2024
Thank you Biljana, for taking the time out of your day to leave us such a detailed and kind review. We appreciate it and look forward to servicing your vehicle in the future.

harold davis on Google

image Ive been coming to this place for around 10 yrs. Mainly for oil changes but when my car needs bigger work this is my place . Theyre always helpful , very knowledgeable and upfront about whats wrong with your car, what it needs and doesnt need which is why I been coming for years even after moving 20 miles away I still come here because Mike and Sal always make sure and take pride in their work and Mike even followed up with me some days after my last visit to check up on my vehicle. So because of everything that they do they always have me coming back because the service is top notch!

Business Response on Google Apr 1st, 2024
Thanks Harold, for your loyalty throughout the years and the 5-star review!

Elizaveta Levina on Google

image Fast and friendly service. Thanks Bobby!:)

Business Response on Google Mar 2nd, 2024
Thank you Elizaveta, for the 5 star review!

Load More Reviews

Overall Rating

Overall Rating
( 149 Reviews )
102
16
2
4
25

Write a Review

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