Hilton Garden Inn Lompoc

Rooms: Complete with microwave, refrigerator and coffee maker/ pods.
Mar 27th, 2024

We had an awesome experience. Although we were in town for my Grandpops 90th birthday, The Hilton Gardens Inn in Lompoc, Ca treated us kind throughout our whole stay. The food was absolutely delicious and my 9 year old son loves the hot chocolate. Rooms: The rooms were nice and spacious and clean. Food & drinks: The food was delicious. The drinks were wonderful.
Feb 13th, 2024

Jan 21st, 2024

Good people . Annoying management policies. It s Annoying to have to wait outside upon arrival from the airport at night until someone anwers a wall phone , locate your records and verify who you are before they allow yiu to come in. Makes think about the neighborhood but it os a polocybthat reflects misery . It is Annoying to find out that they set the tempersture at which you can sleep at night . If you are cold you must ask for them to change their set point. Yes they hace enerfy saving set points and it takes a while for them to change it. It is Annoying not to have the bed sheets cleaned and the bed made eceryday. . You nust request and you request this normal Hilton like service if yiubewnt it. Then when you request the naking of the bed , they blame you for not requesting it. It is Annoying to have the bathroom light turn off while you take a shower and no motion detector to re activate it. All their policies have the common pirpose of saving money giving up customer comfort. It is assumed the we th customer will take it and their Brand name will asssure them of continued business. There is not enough competion in the area. So they can be Annoying and save. This is not what I expect from a Hilton branded hotel.
Mar 12th, 2024

We recently stayed at Hilton Garden Inn in Lompoc, CA, and while our experience had its ups and downs, there are areas that need improvement. Firstly, we were disappointed to not receive the promised discount for our organization. Additionally, the room cleaning schedule of every 4 days was inconvenient. The water-saving showers were too economic, impacting the shower experience negatively. However, we were impressed by the excellent service from the personnel serving food. Unfortunately, the management fell short, as the pool wasn't heated as advertised. Consistency in amenities such as this is crucial for guest satisfaction. Despite these shortcomings, we appreciate the efforts of the hardworking staff. We hope the management takes our feedback constructively to enhance the overall guest experience at the Hilton Garden Inn in Lompoc, ensuring guests receive the promised amenities and discounts, and addressing issues promptly.
Feb 17th, 2024