Carquest Auto Parts - Perrys Auto Parts

In my opinion, this place tried to scam me. In February my car broke down and took here only because its in walking distance to my home. They diagnosed it as a bad coil on cylinder 4 and recommended to replace all coils. This place is also a carquest only parts. They make 40-50% on selling parts. Then they charge for labor. Selling a coil for $200 each and they pay $120 for is more money made. What they didnt know is I just had the coils all replaced 6 months ago. I had to pay $158 for this diagnostic. I took home, I have a diagnostic tool. I found code of 304, which is misfire on cylinder 4. I moved the spark plug to cylinder 3. Guess what, the code followed to cylinder 3, code 303. Looked closer at spark plug and found a crack. Replaced all spark plug. Car like new again. Also, they reported spark plug ok. Look at invoice attached. I feel like they were going to charge me for 4 new coin + labor, then replace the bad spark plug. Replacing coil would make them more money then a spark plug. This is why, in my option I caught them in a scam. I called to get my money back. They were running to refund me. Watch out. Reporting this to Automotive and Repair. P.S. They also didnt put the bolt back. Left it in the windshield. Picture below.
Mar 30th, 2024

It is the best workshop in Lompoc, you are sure to be reliable.
Mar 1st, 2024

They were very good They did well, job l like very much.
Jan 14th, 2024

Got my car in, took care of multiple things including an electrical issue most places would not do and in just a couple hours. Fast and the bill came out to way lower than estimated, proving they are also fair in their pricing. I would definitely take my vehicle back to them.
Dec 26th, 2023

Expensive. Sub par work... Charged for and didn't solve an oil leak in a toyota matrix. Just a few days ago I went in for an oil change on my Toyota tundra and asked them to take a look and try to fix my cigarette lighter charger for the phone. They filled the oil to the below minimum (no oil leak on the truck) and charged 78 dollars to "look" at the charger. They said they didn't have a part in to "fix" it... I later topped the oil off and put in a fast charger in the truck. Fast charger works great now. They charged 125 for the oil change and 78 dollars for nothing. You basically pay over price for a headache. A big bummer because I was trying to save time since I'll be going out of town the next day. If yall see this and make it right I'll delete this. But until then I'll warn others...
Feb 15th, 2024