United States Postal Service

Gladys Dufrane _{on Google}

Mar 18th, 2024

Patrick was great the day that I dropped off my packages. However that's where the good service ends. My package has been lost!!!!! And I have been trying to make contact with the postal service ever since and no one will answer the phone. The tracking number shows that it is still in the LA sorting depo. And no one will make contact with me to tell me what to do next

Mimi Kim Jamil _{on Google}

Feb 25th, 2024

Came here to renew passports. HUGE shout out to ARAYA ! Went above and beyond to take care of us! THANK YOU!!!

Karla Zurbrugg _{on Google}

Feb 3rd, 2024

If I could give this office 0 stars, I would. I scheduled a passport appt in December and when I showed up on Jan. 5th, the person had called out. I received no prior notification, so when my husband and I showed up for my child's passport, no one was able to help and no apology was given other than "people don't show up to work sometimes". I rescheduled for today, I showed up at 2:43pm for a 2:45pm appt. Then when they finally helped me, they claimed I wasn't there on time and therefore couldn't help me. The family ahead of me was 30 minutes late for their 2:15 appointment, literally at the same time I showed up for mine. The representative at the window then asked why I didn't come up to the window at my time...I then proceeded to tell her everything that had been happening while I was patiently waiting and had checked in at my arrival, to be told to wait on the side while they helped the 2 people ahead of me. I was STANDING there the entire time, yet the passport lady chose to spend her time printing out a sheet to prove to me that I wasn't on her list, even though I had a confirmation email and number to show her. Both agents were extremely unhelpful ,rude, and truly don't care about being helpful. The rep even said she had to go home at 3, so she couldn't help me.
BOOK YOUR APPOINTMENTS SOMEWHERE ELSE. This place is a mess. They couldn't even give me the name of the manager or who was in charge. I think they honestly don't know and our complaints wouldn't make a difference to their quality of service.

Miss Gigi Grant _{on Google}

Jan 9th, 2024

This post office has been in severe decline for years. Its filthy inside, messy and unorganized, the staff I have encountered lately , their general answers to the most simplest inquiries are I dont know you will have to talk to my supervisor but dont know the supervisors name. Lastly and the most important they always lose or do not deliver packages. Mail will be scanned delivered and NEVER show up. Recently a package was scanned delivered - I have yet to get it! Its ongoing and frustrating how poorly managed this site is. I have reached out repeatedly about my package and no one has responded. A pathetic situation.

Bonnie Kelly _{on Google}

Dec 4th, 2023

Wow after reading a few posted I'm surprised. The clerk #17 was helpful and friendly. The clerk # 5 is very efficient and has even corrected my mistakes.