Jackson Plumbing

Read the reviews! This place does NOT call you to schedule and they do NOT answer any of your calls. I dont understand why you cant get a hold of anyone especially when its for something important like a leaking water heater!!
Jan 16th, 2024

My Home warranty company recommended Jackson plumbing services. I had a spontaneous burst on the hot water line. Mr Jackson arrived at the appointed time and within 15 minutes assessed the problem. He measured the area and explained that I had a burst hot water line and he would have to open some drywall part of the ceiling. The paint was bubbling on the ceiling and water rushed from it when he touched it. He located the area where the pipe burst behind the wall under the vanity. Mr Jackson explained everything he was doing and asked if I had any questions. Within an hour the burst pipe was repaired an I was good to go. He did a great job for me and I would definitely recommend him to fix your plumbing needs. Thank you Mr Jackson!!!! Services: Plumbing pipe repair, Water heater repair
Aug 1st, 2023

Once again I needed a plumber and I just couldn't find the card he left me, so I came to Yelp since I knew I written a review on here about their services.Again, Donnel came on Wednesday to the rescue and fixed my plumbing problems, his such a nice, respectful man that really knows what's his doing.I highly recommend his services, I feel very blessed that I found this company, he will be my plumber for life. Thank you so much Mr. Jackson.
Oct 22nd, 2022

My insurance AHS American Home Shield choose this company to fix my garbage disposal and 2 faucets.  The plumber which I didn't know then that he was the owner was kind of irritated that I didn't give him the gate code to our community.  I gave him the instructions on how to get in without giving him the gate code and explainedto him that it is against the community policy to give the gate code to a non resident.  The moment he entered my house, I sensed rudeness in him.  He went to the kitchen and fixed the garbage disposal for less then 10-15 mins., turned his back and was ready to leave.  I told him you haven't fixed the 2 faucets yet.  He pretended to look at the his work paper, open and closed the faucet then left without giving me explanation as to what's wrong with the faucet or whether he'll be back or not.  30 mins. passed and he had not come back.  I looked outside my house and his car was gone.  I thought he will just go out to get materials in his truck or at home depot.  I then called Jackson Plumbing 2x and asked if the plumber will be back because he just left without saying a word.  He said he was the plumber and the owner of his company and will not come back to my house because I was rude by videoing him and he told American Home Shield about it.  He accused me for being rude to him by videoing him?  That was completely a lie!  I was on messenger with my sister even before he arrived and continued chatting with my sister while he was doing his job.  I explained that I was talking to my sister in Canada and not videoing him.  He said he felt threatened by me.  Wow!  Threatened by a petite 4,10" tall, 110 lbs. lady and he was like 250 lbs .  guy?  He was indeed threatened because I was alone in my house at that time and my family was on the phone to monitor me  while  the plumber was there.  How is my safety related to his job description to finish his job?   What an easy money to  rip off poor customers who are struggling to pay their bills.  I called my insurance to give me another plumbing company and I have to pay another $75.00 for the job that he left behind on top of the $75.00 that he charged me for the garbage disposal just because he came to my house.   Overall,  I would rate this company poorly, very unprofessional and rude.  If he said that he felt threatened by me, It's the other way around.  I felt uneasy and threatened by his presence.  I had so many technicians come to my house before and even took pictures of them but I never felt uneasy with any of them but this guy.
Jan 27th, 2022

Do NOT utilize their service at all!!!!!!! This man is absolutely RUDE and disrespectful!!!!!!!!!! We contacted our warranty company and they chose this company to come out to our home. The man is an African American male. He came out and did a horrible job on our garbage disposal. He claimed it was fixed and it was not! We called him back like he said to abs he never answered. We called the warranty company again to report him and they did a recall to get him to come back out which he did NOT respond during the 24hr window he was supposed too! When he finally came back out today he has a NASTY attitude!!! He banged on the door. When I opened the door I asked him to put on a mask and cover his shoes. He rolled his eyes and with a NASTY tone said "I got my shots!!" I didn't ask him that...we have a 9 month old...and this is MY house! If I ask you to put on a mask then you do so! Don't give me attitude! You can still contract COVID whenever though you've been vaccinated! We don't know where he's been and who he has been around in and out of folk houses! He pissed me off with his attitude so I went to get my husband! Then while he was in our home he pulled the mask down!!! So not only does his work suck! His attitude does too! Old republic needs to remove him as a service provider!!!
Oct 20th, 2021