Eastside Cleaners

This may be trivial for some, but to me it's about the principle. I took a pair of whites pants to the cleaners & they were returned with a wide purple line from the hanger which spreaded along the pants leg as it rubbed. When we removed them from the hanger & noticed the discoloration we were shocked! I immediately took them back & was initially told they came in that way. Omg. I was so upset, but I tried to remain dignified in my composure so as to not cause a ruckus in front of their customers or embarrass myself. He FINNALY offered to give it another try. When I returned, they were the same of course, so I asked how could he accommodate me as a customer & he said he already did by viewing an 8 hour footage that was recorded the day they came in, & determined they weren't at fault & that they did NOT come in that way. Ok, so what the hell happened then?!! I asked if he could give me at least $20 as they were new & only worn once. He refused. We're not talking about a $300 loss here. Again, it's the principle for me & I just wanted to be made whole. After going back & forth for 10 minutes he stated he only cared about being right & that the damage did not happen there. He did however reimburse me $6.25 for the cleaning after pulling teeth, but I feel like I've been played like a Violin. He stood his ground & I stood mines. I wish I could show the photos here.
Mar 30th, 2024

Sep 10th, 2023

Very kind and welcoming. I love this cleaners.
Jul 30th, 2023

Ive been patronizing for 12yrs I love the services.
Dec 29th, 2022

Thank you so much for professional and fast service excellent
Sep 15th, 2022