Urgent Care - AME Medical Group

Cynthia Calderon _{on Google}

Feb 29th, 2024

3 hour wait but you better hope it's not close to their lunch break
Having one doctor on staff creates challenges for patients
Best to go elsewhere unless you plan your sickness and schedule here ahead of time

Jasmine Montano _{on Google}

Feb 20th, 2024

Worse place ever first off they never answer the phone and second they dont care if you need your medication they wont help you there do yourself a favor find a new provider

Amira Mikhael (Meroo) _{on Google}

Dec 29th, 2023

If there is less than a 1 star I'll give them. Today I had appointment with them at 6 pm. I did arrived at 5:50 waiting tell 6:35 pm then the receptionist told me that they didn't accept my health group plan. They did accept the insurance but not the group after 45 min of waiting. By the way I got their information through my health insurance I doubt that he was right.

Lindsey Broadous _{on Google}

Mar 22nd, 2024

Poor poor patient service. I called with my insurance company to check that they accepted my insurance and called myself to check the hours. Only to get there by 5 pm from across town 2 hrs before they even close. Only to be denied service and turned away! When I called your team shouldve said they werent taking anymore and it was crazy to hear the provider yelling that they werent taking anymore and to go to the other office another 45 mins from this one.
Updated response/reply: When I walked into your office, went to the desk the girl asked "do you need something" not a hello or can I help you... let's start there! I said I wanted to check in, and she replied with a confused "oooh" let me see, asked who I assumed was the doctor and she came back and said we aren't taking any more people" I was never told a number AT ALL and if yelling from the back office that I could go to another office that was NOT nearby is providing me assistance/options your team needs to revisit what customer service is.

Nerita Garcia _{on Google}

Feb 5th, 2024

If I could give one star I would. This place doesnt deserve a single star. I went in for my 10 year old son who has been sick for a week. After being checked in (verified insurance etc) we were finally called in after almost an hr of waitjng to get his vitals done. Soon after we were placed in room #1. After 30 minutes of just sitting in the room the front desk lady comes in and says that I currently have two co payments that was never charged to
Me in 2019 that would need to be collected today in order for my son to be seen. She made it clear to me that it was a clerical mistake thats why I was never charged those two times back in 2019. I explained to her I dont have the $80. And questioned how that was my problem for a mistake that was made by the office. I asked if she was denying me service for my son and she repeatedly said no we are not allowed to deny service but I continued and repeated how thats denying me service because I cannot pay that $80 clerical mistake. I didnt just have $80 laying around. At the end of that all, my 10 year old son was denied service because I refused to pay for their clerical mistake.