Jiffy Lube
-
5533 South St
Lakewood, California 90713 - (562) 804-4941
- Website
Hours
Chamber Rating
-
J V
I came in today for an oil change everything seemed to be going good until I came to check out (not sure if this was the guy in charge at the time) Tyson has zero customer service skills, didn't even greet me or offered available coupons like i'm normally offered by employees who don't have his miserable attitude. I leave the station and get home to change my air filters only to open the hood and find entire engine covered in engine oil. I drive back to jiffy lube and asked all three of the workers who approached me working in the bays for the "person in charge" the first one goes inside while the other two just wander around. The "person in charge" never comes to talk to me i guess by this time he was hiding or maybe just doesn't care. My question is: Is this how they do an oil change? why would they let a customer drive off like that? If it wasn't for the fact that i had to open the hood to change air filters I wouldn't have noticed. Customers pay for products and services so they should take a little more pride at doing what they are hired to do.
Apr 10th, 2024 -
Ellen
Staff was friendly, efficient and the job was done quickly without an appointment. I truly appreciate the latter
Mar 31st, 2024 -
Thomas W
In and out quickly. Friendly service.
Mar 30th, 2024 -
Garrett Madden
Fast service, the techs are friendly and helpful. I highly recommend this Jiffy Lube!
Mar 23rd, 2024 -
Jason S
Lack of communication from the front desk guy. Its my first time never having the checklist read to me before paying. So when I WAS NOT informed, my break light was out (which I knew it was, but I could count on them as usual) nor did he not tell me they didn't have the bulb in stock. I paid and got in my car. Only to see I still had a problem. Mind you, there's a cop pulling people over at this intersection often, (he got two people during my wait time) so it made me nervous leaving! Now, 2 days later, I returned with a bulb (I didn't see the same front desk guy) the two guys on this day helped me quick and easy! Very professional, and I received my usual 5 star service. I'm glad I trusted a second return.
Mar 17th, 2024
About
Jiffy Lube
Jiffy Lube is a leading provider of oil changes in Lakewood, CA providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Lakewood to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Products
- Battery
- Brakes
- Engine
- Exterior & Glass
- Filters
- Fluids
- Inspections
- Oil Change
- Suspension
- Tires
Services
- Jiffy Lube Signature Service Oil Change
- Engine Air Filter Replacement
- Radiator Coolant Fluid Exchange
- Tire Rotation
- Windshield Wiper Replacement
- Cabin Air Filter Replacement
- Transmission Fluid Exchange
- Brake Replacement
- Tune-Up / Spark Plug Replacement
Specialities
- Jiffy Lube Signature Service Oil Change
Vidoes
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- CONTACTLESSPAYME
- DISCOVER
- MASTERCARD
- SAMSUNGPAY
- VISA
Questions & Answers
Q What is the phone number for Jiffy Lube?
A The phone number for Jiffy Lube is: (562) 804-4941.
Q Where is Jiffy Lube located?
A Jiffy Lube is located at 5533 South St, Lakewood, California 90713
Q What is the internet address for Jiffy Lube?
A The website (URL) for Jiffy Lube is: https://www.jiffylube.com/locations/ca/lakewood/602
Q How big is Jiffy Lube?
A Jiffy Lube employs approximately 20+ people.
Q What days are Jiffy Lube open?
A Jiffy Lube is open:
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 8:00 AM - 6:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Q How is Jiffy Lube rated?
A Jiffy Lube has a 3.9 Star Rating from 248 reviewers.
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Ratings and Reviews
Jiffy Lube
Overall Rating
Overall Rating
( 248 Reviews )J V on Google
I came in today for an oil change everything seemed to be going good until I came to check out (not sure if this was the guy in charge at the time) Tyson has zero customer service skills, didn't even greet me or offered available coupons like i'm normally offered by employees who don't have his miserable attitude. I leave the station and get home to change my air filters only to open the hood and find entire engine covered in engine oil. I drive back to jiffy lube and asked all three of the workers who approached me working in the bays for the "person in charge" the first one goes inside while the other two just wander around. The "person in charge" never comes to talk to me i guess by this time he was hiding or maybe just doesn't care. My question is: Is this how they do an oil change? why would they let a customer drive off like that? If it wasn't for the fact that i had to open the hood to change air filters I wouldn't have noticed. Customers pay for products and services so they should take a little more pride at doing what they are hired to do.
Ellen on Google
Staff was friendly, efficient and the job was done quickly without an appointment. I truly appreciate the latter
Thomas W on Google
In and out quickly. Friendly service.
Garrett Madden on Google
Fast service, the techs are friendly and helpful. I highly recommend this Jiffy Lube!
Jason S on Google
Lack of communication from the front desk guy. Its my first time never having the checklist read to me before paying. So when I WAS NOT informed, my break light was out (which I knew it was, but I could count on them as usual) nor did he not tell me they didn't have the bulb in stock. I paid and got in my car. Only to see I still had a problem. Mind you, there's a cop pulling people over at this intersection often, (he got two people during my wait time) so it made me nervous leaving! Now, 2 days later, I returned with a bulb (I didn't see the same front desk guy) the two guys on this day helped me quick and easy! Very professional, and I received my usual 5 star service. I'm glad I trusted a second return.
Overall Rating
Overall Rating
( 248 Reviews )Write a Review
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