UPS Customer Center
-
22 Brookline
Laguna Hills, CA 92656 - 888-742-5877
Hours
Chamber Rating
-
Nidhi Choudhary
They lost my package it was worth of 200$ and when I called the call center people were rude. I cant find the package anywhere and it was important package.
Feb 25th, 2024 -
Heidi DaMetz
UPS is the WORST! Spent 3 hours trying to get on the phone for a lost package. Finally got an agent who told me I must file a claim online. Went through the full process and at the end I received an alert "YOU MUST CALL IN TO SPEAK TO AN AGENT TO FILE A CLAIM". Tried calling again, 50 times, spent about 5 hours and still can not get to an agent. The system actually says "an agent cant file a claim for you", yet the website is giving me an alert that I MUST talk to an agent. Its a complete run around and at this point I see no way of getting my package back. They make it this hard on purpose in hopes that people will give up. Their phone system actually will hang up on you if you ask to speak to an agent.
Dec 17th, 2023 -
Ali E.
After talking to an agent and confirming my package was held at this location and being told they were open until 8pm, I drove 40 minutes only to find out they close at 6. This was supposedly a supervisor who gave me the address and the operating hours. What can brown do for you? Nothing, they deserve to be flushed with other brown stuff.
Dec 4th, 2023 -
Adolf Rosales
this place is awesome. they get all my business needs done.
Dec 2nd, 2023 -
Jeff van Andel
Oct 31st, 2023
Contact Info
- 888-742-5877
Questions & Answers
Q What is the phone number for UPS Customer Center?
A The phone number for UPS Customer Center is: 888-742-5877.
Q Where is UPS Customer Center located?
A UPS Customer Center is located at 22 Brookline, Laguna Hills, CA 92656
Q What is the internet address for UPS Customer Center?
A The website (URL) for UPS Customer Center is: https://locations.ups.com/us/en/ca/alisoviejo/customer-center-011480.html
Q How big is UPS Customer Center?
A UPS Customer Center employs approximately 20+ people.
Q What days are UPS Customer Center open?
A UPS Customer Center is open:
Tuesday: 10:00 AM - 12:00 PM
Wednesday: 10:00 AM - 12:00 PM
Thursday: 10:00 AM - 12:00 PM
Friday: 10:00 AM - 12:00 PM
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 12:00 PM
Q How is UPS Customer Center rated?
A UPS Customer Center has a 3.6 Star Rating from 236 reviewers.
Hours
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Ratings and Reviews
UPS Customer Center
Overall Rating
Overall Rating
( 236 Reviews )Nidhi Choudhary on Google
They lost my package it was worth of 200$ and when I called the call center people were rude. I cant find the package anywhere and it was important package.
Heidi DaMetz on Google
UPS is the WORST! Spent 3 hours trying to get on the phone for a lost package. Finally got an agent who told me I must file a claim online. Went through the full process and at the end I received an alert "YOU MUST CALL IN TO SPEAK TO AN AGENT TO FILE A CLAIM". Tried calling again, 50 times, spent about 5 hours and still can not get to an agent. The system actually says "an agent cant file a claim for you", yet the website is giving me an alert that I MUST talk to an agent. Its a complete run around and at this point I see no way of getting my package back. They make it this hard on purpose in hopes that people will give up. Their phone system actually will hang up on you if you ask to speak to an agent.
Ali E. on Google
After talking to an agent and confirming my package was held at this location and being told they were open until 8pm, I drove 40 minutes only to find out they close at 6. This was supposedly a supervisor who gave me the address and the operating hours. What can brown do for you? Nothing, they deserve to be flushed with other brown stuff.
Adolf Rosales on Google
this place is awesome. they get all my business needs done.
Jeff van Andel on Google
Overall Rating
Overall Rating
( 236 Reviews )Write a Review
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