Shell
-
23038 Lake Forest Dr
Laguna Hills, CA 92653 - 949-770-9363
Hours
Chamber Rating
-
marco perez
Jan 11th, 2024 -
Gene Shillman
Nov 11th, 2023 -
JL Sanders
Do not trust any place that doesn't bother responding to reviews for starters! I stop here every few days, I know the face of most employees & they know mine, they are friendly enough , they have a large evening & weekend turnover of employees, one afternoon I went there around 5.30 ish during the weekend & the door was locked, this fairly new woman tall brunette with multi tattoos finally showed up & said she needed her break So left for 15 minutes lol! strange, I didn't believe her, the car wash isn't worth it, never gets your car clean, just muddies up your car & your windows look bad every time, that's if your code even works, it usually takes another trip in the store to get a new code, I wouldn't even bother with this complaint but they really ticked me off last week, the day of 1.2 billion dollar lottery, on my way home & stopped in to grab a couple lottery tickets & a white claws, which btw they charge more than any store ever does or should, Total wine is less than a mile, go there instead, 1.99 vs there 4.49 plus fee, the line was out the door, I stood in line while this very old new employee tried to give change for a 100.00 for 30 in gas, it took him forever to figure the safe out, he got frustrated, so did we, I foolishly bought a lunchable (bad) it sweaty & a cherry Chobani yogurt, yes, dumb idea to buy food at a gas station, came home to open it, it was bad too, I checked the date it was august of 2022..& it was pushed up front waiting for a customer to grab it, no decent manger here, isn't that someone's job, to check dates of perishables the old guy said the computer didn't work, you could only tap your card, whatever, no receipt, I go in a few days later to explain the bad yogurt, the tall middle aged manager I believe ask for the receipt, please.. I said I have the record on my phone from my bank account, not good enough, he didn't give me a credit or even an simple apology, this place sucks! Keep driving folks, don't use the car wash you will overpay & be all around frustrated with the results.. or buy anything unless you like paying more for gas & cold drinks after work! Or any food item that cost a grip! They are gauging everyone on everything! Just Keep moving.. there's 2 better places to stop at Rockfield & Lake Forest Dr..
Oct 6th, 2023 -
Aaysha Nizami
bro I was just trynna use the restroom and the lady is Who worked this week on Thursday night she is so rude!! And was watching TV and not responding!
Jul 5th, 2023 -
Chip Lydick
I use their car wash and love it. I pay monthly, and I use it regularly, which saves me a ton of money.
Jun 21st, 2023
Contact Info
- 949-770-9363
Questions & Answers
Q What is the phone number for Shell?
A The phone number for Shell is: 949-770-9363.
Q Where is Shell located?
A Shell is located at 23038 Lake Forest Dr, Laguna Hills, CA 92653
Q What is the internet address for Shell?
A The website (URL) for Shell is: https://find.shell.com/us/fuel/10007964-23038-lake-forest-dr/en_US
Q What days are Shell open?
A Shell is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Q How is Shell rated?
A Shell has a 3.5 Star Rating from 107 reviewers.
Hours
Related Categories
Ratings and Reviews
Shell
Overall Rating
Overall Rating
( 107 Reviews )marco perez on Google
Gene Shillman on Google
JL Sanders on Google
Do not trust any place that doesn't bother responding to reviews for starters!
I stop here every few days, I know the face of most employees & they know mine, they are friendly enough , they have a large evening & weekend turnover of employees, one afternoon I went there around 5.30 ish during the weekend & the door was locked, this fairly new woman tall brunette with multi tattoos finally showed up & said she needed her break So left for 15 minutes lol! strange, I didn't believe her, the car wash isn't worth it, never gets your car clean, just muddies up your car & your windows look bad every time, that's if your code even works, it usually takes another trip in the store to get a new code, I wouldn't even bother with this complaint but they really ticked me off last week, the day of 1.2 billion dollar lottery, on my way home & stopped in to grab a couple lottery tickets & a white claws, which btw they charge more than any store ever does or should, Total wine is less than a mile, go there instead, 1.99 vs there 4.49 plus fee, the line was out the door, I stood in line while this very old new employee tried to give change for a 100.00 for 30 in gas, it took him forever to figure the safe out, he got frustrated, so did we, I foolishly bought a lunchable (bad) it sweaty & a cherry Chobani yogurt, yes, dumb idea to buy food at a gas station, came home to open it, it was bad too, I checked the date it was august of 2022..& it was pushed up front waiting for a customer to grab it, no decent manger here, isn't that someone's job, to check dates of perishables the old guy said the computer didn't work, you could only tap your card, whatever, no receipt, I go in a few days later to explain the bad yogurt, the tall middle aged manager I believe ask for the receipt, please.. I said I have the record on my phone from my bank account, not good enough, he didn't give me a credit or even an simple apology, this place sucks! Keep driving folks, don't use the car wash you will overpay & be all around frustrated with the results.. or buy anything unless you like paying more for gas & cold drinks after work! Or any food item that cost a grip! They are gauging everyone on everything! Just Keep moving.. there's 2 better places to stop at Rockfield & Lake Forest Dr..
Aaysha Nizami on Google
bro I was just trynna use the restroom and the lady is Who worked this week on Thursday night she is so rude!! And was watching TV and not responding!
Chip Lydick on Google
I use their car wash and love it. I pay monthly, and I use it regularly, which saves me a ton of money.
Overall Rating
Overall Rating
( 107 Reviews )Write a Review
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