Cold Stone Creamery

Absolutely disgusting. Found hair in my Icecream. When I went back they declined giving me a refund and a new Icecream. They said they can only do one or the other. DO NOT GO HERE.
Apr 1st, 2024

My order looked nothing like the picture. Compared to other Cold Stone Creamery I have been to, there was a lot less to it, looked like a sparse blizzard. This place is too expensive to not put out top quality. There were only two small tables to sit at. This was a outing with my granddaughter, half of hers is still in freezer. So disappointing Parking: Located in a strip mall with parking lot.
Mar 30th, 2024

Service was amazing. There was one girl making everything with a line behind her. But why do they have one worker doing absolutely everything??? There were initially 2 workers , but some bigger lady left this other girl all alone to do everything by herself when she saw a group of people come in. Not a good coworker. She was also rude when we asked for the bathroom pass. Give this girl working alone a raise and get rid of that other lady!! This was the 27th of March. We came in around 7:45pm.
Mar 28th, 2024

Ive never seen a cold stone so dirty!!! The trash can was over flowing with trash, the floors were very sticky and dirty, the windows were filthy, the walls were filthy and its smelled like dirty musty mop!! And in top of it all the employees had horrible customer service skills. We will NOT be back!! Such a bummer because ice cream is delicious. Ill just have to drive to a different location or Hansels creamery.
Feb 14th, 2024

Dec 27th, 2023