True Oral, Facial & Dental Implant Surgery

Aug 25th, 2022

Dr Straw and his team were top notch! From the consultation to the day of the surgery and post surgery they were wonderful! Professional, kind, caring and so much more! There office was very clean and I felt very comfortable having my sons surgery with Dr. Straw.
Apr 21st, 2022

First off, office staff is great (why I gave +1 star). I had my first consultation and the Oral surgeon made me wait 40 minutes after my appt start time to see me. I could hear him in the next room chit chatting.When he finally saw me he said I needed a CT scan to determine how close the nerves were to my lower wisdom teeth. He kept saying I waited too long to get my teeth pulled (I have serious surgery anxiety) and I don't have a time machine to go back in time to get my teeth pulled. In any case, I had time to take the additional scans but I wouldn't have time to wait for him to make his rounds again. He said he would review the scans to determine the risk level, make a recommendation and give me a call. I didn't have to schedule the surgery date as the front office had already scheduled my surgery appt when I scheduled the consultation. Fast forward about 4 days and it's the day of the surgery. There was a mix up with the anti anxiety medication that was prescribed caused by the office / CVS and after multiple phone calls, I had to forego the prescription and head to the office for surgery. When I checked in, I stated he never called me about whether I would be getting 2 or 4 impacted wisdom teeth pulled. They assured me that he would discuss it with me. They take me back to the room and the dental assistant does her best to calm my nerves. She was really sweet. After 20+ min, the oral surgeon enters the room and I ask whether he made a decision as to whether it was too risky, he stated again that was why I shouldn't have waited so many years to get my teeth pulled. Then he said I made the appt to get all 4 teeth pulled. I panicked.  I let him know my surgery was scheduled before I even had my consultation. I asked him for his recommendation. He said there was risk either way. Under extreme anxiety and no time to think it out, I made the decision to go with all 4. I knew I'd never have the nerve to go through this again. He administered the anesthesia himself and I was knocked out. Why did I have to pay additional $$ to get CT scans that weren't even used?The surgery went seemingly okay. I was sent home with multiple pages of instructions (that happened to contradict each other) but was able to call the office for follow up questions.  After the shots wore off, I had no feeling in my lower gums, lower lip and chin. My first follow up visit was pretty pointless as the oral surgeon wasn't even there. I went back another week later for a second follow up, and spoke to the oral surgeon. He stated he never saw the nerves during surgery so it was odd that I was so numb. He also let me know that whatever feeling hadn't returned in 4 months, wouldn't likely return. It's been 4 months, full feeling has not returned yet. I guess I just have to live this way. Overall, I couldn't recommend this surgeon. I know it could have been worse but it could have gone a lot better. There was too much confusion, not enough follow through and the outcome was less than desirable.
Jan 16th, 2022

Dr. Shoe is an amazing, caring, knowledgeable oral surgeon. We are so thankful to have found her and her team! Highly recommend if you need oral surgery. She took amazing care of our daughter!!
Dec 22nd, 2021

I cannot say enough good things about Dr. Straw and his entire staff. Rose was amazing, answering all my questions and helping me understand insurance coverage. Her follow up is incredible. So rare for a medical office. Dr. Straw is honest and upfront while also offering the greatest bedside  manner I have ever experienced from any doctor. He's also got a great sense of humor. I had lower jaw surgery and I cannot be more satisfied with the results. In a world where we all move so fast it's rare for people let alone a doctor to take his time with his patients. Dr. Straw and staff that are true professionals and put the patient first. They provide an amazing patient experience and he's so reassuring... all those pre surgery jitters go away. They also provide great post surgery direction and follow up to support a smooth and seamless recovery experience.
Dec 16th, 2021