Unique Nails

Absolute clown nail shop. I understand now why they are the only nail salon open until 8 p.m. I called ahead and asked if I could come in to have a set removed that they did on the phone they said they would do it. After I drove across town and got there they essentially lied to me on the phone and then in person said we wont take them off unless you pay for a new set. Terrible staff, they have lost my business forever. The man working the front desk was an absolute clown show and 100% loses that place business
Apr 6th, 2024

Mar 15th, 2024

During our visit to the nail salon, my boyfriend and I were reassured of simultaneous service. Initially, it seemed well-organized, with my session starting immediately and a promise that another technician would attend to me shortly. Unfortunately, the promise fell flat as the technician opted to serve another client, leaving me in limbo. I sat, feet in now-cold water, for 40 excruciating minutes. To add insult to injury, a new client with an appointment arrived and was serviced promptly, without any acknowledgment of my prolonged wait or the inconvenience caused. This blatant disregard for my time and comfort showcased an appalling level of service and professionalism. The experience was more than just a service delay; it was a complete oversight and disrespect of a customer's basic expectations. What was supposed to be a relaxing, bonding activity turned into a session of frustration and disbelief. In the end, it wasn't just the water that turned cold but also our perception of the salon's commitment to customer care. Zero stars wouldn't sufficiently convey the disappointment and rudeness we encountered.
Mar 5th, 2024

Rude people here , do not come !
Feb 27th, 2024

Please choose another salon, I had the lowest quality manicure of my life and had to wait 30 minutes past my appointment start time without even an apology or acknowledgement. I almost left after waiting 25 minutes past my appointment time and now wish I had. The nail tech didn't even sand down my acrylics before attempting to fill...a well-done acrylic fill normally takes 1.5-2 hours and this took less than an hour (not counting the wait time I shouldn't have had with an appt). I already know I'll have to go get these redone in a week and have a skilled professional sand the acrylic down much farther to undo the damage this salon did. This salon is also very dirty and parking is impossible...really no part of it was positive. Learn from my mistake and skip this salon.
Mar 2nd, 2024