Del Taco

Worst employee
Apr 2nd, 2024

Apr 1st, 2024

I treat everyone with respect and how I want to be treated. I went through drive-thru with my oldest Daughter the passenger seat and youngest in the back. No other cars where in front of us nor, behind us. I made a simple 5x Chicken del carbon tacos order. The gentleman understood me and read back the order and I agreed. Yes that was it and asked me if I "would like any hot sauce" I replied the hottest sauce because I forgot the name of it. He said "ok" Get to the window and he repeated the order and said the total of $7 something I paid and he hands me my card then grabs the bag and hands me a bag of 4 mini churros.. I said after searching through the bag. Excuse me, this is not my order. He replied "what did you order man" I said the 5 He cut me off and said "The 5 del carbon tacos" I said yes! He said "Man wait for your order" I get the order and it is 3 del C tacos and no sauce. I say I am missing 2 tacos. He replied "Are you sure Man" At that point I was internally frustrated. He acknowledged it and had the Female employee make 2 more. He gave me the two back in the bag and takes some napkins and deliberately wipes them on the counter and puts them in the bag and says the sauce is in the bag. I count the 5 and drive away from drive thru. I go to look for the sauce and the sauce is not in the bag. At that point I was pissed for the apparent unprofessionalism and down right rudeness from a Manager. (He is wearing the Bkack shirt) I parked the car and go inside and asked for the Hottest hot sauce. He replied "Yea, sorry about that kid" I am a 41 year old Man that had my Kids in the car with the windows down and clearly All visible.
Feb 28th, 2024

Feb 20th, 2024

It's become a ritual to come for green sauce burritos during work hours. Cost effective and tasty burritos. Staff is very friendly and helpful.
Feb 9th, 2024