Wally Shao - State Farm Insurance Agent

Joyce Shin _{on Google}

Mar 26th, 2024

I worked with Pamela Chen at the Wally Shao's State Farm Agency and enjoyed my experience to the fullest. Pamela did not hesitate to answer any of my questions and ensured that I understood everything that was covered in our consultation. Pamela went above and beyond to make sure that I was confident in what I was agreeing to and took extra attention/time to explain things that were new to me. She was transparent, communicative and reliable. I would all all my future business with her and the agency! She is also so nice and funny that made every interaction easy, comfortable and enjoyable. I would recommend her to anyone that is looking for a new agent!

CH _{on Google}

Jan 7th, 2024

Fantastic & consistent customer service for the last 10+ years. Highly recommend!

steven dong _{on Google}

Dec 19th, 2023

Jessica and Wally are very professional and responsive. I would recommend trying them out!

Aarya Ganesan _{on Google}

Oct 17th, 2023

Going through this agency was truly one of the worst experiences. We finalized on a premium quote after weeks of back and forth and AFTER I paid for the first month, they changed my quote to 1.5x of what we originally discussed due to a document being rejected. The worst part is that they did not even have the decency to inform me of this, I found out about this when I just happened to logged into my account. After this, I finally found the document they were looking after paying through my nose for it and that got rejected too! On the other hand, a friend that I referred submitted that same document and StateFarm honored it and these agents said it was out of their control. Absolutely ridiculous and disappointing, and made my car insurance experience so traumatic. No apologies from the head of the office and no regret for what they put me through. It is wasted time and money I will never get back.

Polina Kalmanovich _{on Google}

Sep 23rd, 2023

Jessica was wonderful!