Aluratek, Inc

If I could give this company 0 stars I would. My sister bought me a wireless headset for my birthday last year Model ABHS02F. It is not even a year old. Recently I moved and the dongle was misplaced. I contact the company and offered to purchase a new dongle as the headset works perfectly fine. I was contacted via email by "Ryan" who was very vague and told me that the headset was covered under warranty. He asked me to provide a copy of the receipt. I explained to him several times that it was a gift and I did not have the receipt. First he told me they would send me a replacement dongle. When I asked him what I needed to do to get it, he said "send in a copy of the receipt". I repeated myself again that it was a gift and I didnt have the receipt and that I would just buy the replacement dongle. He finally tells me that they do not sell the replacement dongles. It has to be a warranty claim. In the end, they do have replacement dongles, they just do not sell them because they want you to buy a brand new headset. I feel like I was dealing with a robot. I will never do business with this company in the future nor will my family. Terrible customer service. .
Oct 28th, 2022

Model ABCTWSKIT Aluratek Use with my 4K projector optical audio to Bluetooth headset flawless connection would highly recommend
Apr 10th, 2022

This fine firm makes some interesting Bluetooth receivers. Though I wish model AISM01F would come with a double-ended 3.5mm plug instead of the short aux cord. Such a coupler enables a cleaner setup when using this model receiver with certain devices.
Jan 27th, 2021

Bought the Bluetooth Universal Audio Transmitter. Terrible product, cheaply made, failed in less than 2 months, and now the company wants me to pay to ship it to them. It was purchased 2 months ago. Poor business model. Enjoy the $30 you got from me, in exchange for nothing (which is theft).
Jul 23rd, 2018

Good place
Jul 4th, 2018