Alatorre Alice G DDS

Got crowns here, when the acrylic crown fell off, my gum swelled over the tooth, and they didn't even numb me while putting the retraction string around the gum to push it back into place. One of the WORST pains ever in my life. Eyes literally crying tears while they pushed that string in and they just said sorry but never even offered numbing. When I got the real crowns on, they were too thick and too tight on my teeth, they had to be filed way down and now my crowns have no anatomy, they are basically caps with no tooth structure, very ugly. They are grainy from all the filing and lack of buffing and polishing. They broke in places from fitting so poorly. I have to get a revision from a specialist. For 900+$ I expected better. Very Bad experience.
Jan 2nd, 2022

Truly amazing! I had awful pain and they helped without hesitation. Dr Alice was so kind and her staff just amazing. They quickly got me evaluated and coordinated my care (keeping in mind the tremendous amount of pain I was in) and offered such kind gentle but thorough evaluation. The pride they take in their patient care is amazing and I am so glad to have such an amazing team taking care of me.
Mar 27th, 2021

I called in the morning the make an appointment to get seen. I asked if they were accepting new patients and they responded with yes. They asked me why I would be coming in. I explained I was experiencing tooth pain. They placed me on hold and stated they would see me today at 1pm. I was thankful they were able to get me in this soon.I arrive to my appointment on time and during my visit they explained that they tried getting a hold of my primary care doctor to get a medical clearance. Unfortunately my doctor was not available. So they said they would need to reschedule my appointment. I asked them if they could wait 10 minutes so that I can call them and get them to do it faster. They said no.Then comes the nurse with the audacity to ask me if I can come in a different day. Having have worked in the dental field myself, I know very well that a medical clearance is not needed unless dental treatment is going to be preformed. They could have done the x rays and exam. By the time they finished. The primary care doctor could have given the clearance. This office lacks critical thinking skills. Due to their incompetence, not only did I drive over half an hour to get here, but will not be returning.
Dec 13th, 2020

I called in the morning the make an appointment to get seen. I asked if they were accepting new patients and they responded with yes. They asked me why I would be coming in. I explained I was experiencing tooth pain. They placed me on hold and stated they would see me today at 1pm. I was thankful they were able to get me in this soon. I arrive to my appointment on time and during my visit they explained that they tried getting a hold of my primary care doctor to get a medical clearance. Unfortunately my doctor was not available. So they said they would need to reschedule my appointment. I asked them if they could wait 10 minutes so that I can call them and get them to do it faster. They said no. Then comes the nurse with the audacity to ask me if I can come in a different day. Having have worked in the dental field myself, I know very well that a medical clearance is not needed unless dental treatment is going to be preformed. They could have done the x rays and exam. By the time they finished. The primary care doctor could have given the clearance. This office lacks critical thinking skills. Due to their incompetence, not only did I drive over half an hour to get here, but will not be returning.
Dec 1st, 2020

I moved here from LA about 2 years ago and have yet to find a primary dentist here. Last week one of my fillings broke off and I started feeling terrible throbbing. Dr. Alatorre and her staff were beyond friendly and accommodating. I am now pain free and thrilled with my experience. I highly recommend this office for anyone in need of dental treatments or routine cleanings
Oct 28th, 2018