Crash Champions Collision Repair Huntington Beach

I was very impressed by the customer service at service King. A young lady Carla went above and beyond to be polite and professional while helping me. They did such an amazing job on my car. You cannot tell that there was ever any damage. In addition, they returned my car cleaner than I left it. It looks like they even wax polished it. They finished my car exactly when they estimated it to be done . And most importantly, everything was easy , they even made the rental car process very easy. overall everyone who works there are well versed , professional and experienced in their jobs. Im so happy that I picked service King ! Services: Painting, Body & Trim
Jan 23rd, 2023

it was a good experience they did an excellent job in fixing my car Services: Painting, Body & Trim
Jan 19th, 2023

Jan 17th, 2023

Great job, satisfied Services: Auto windshield repair, Painting, Body & Trim
Dec 28th, 2022

This was the worst customer experience I have ever had, and would highly recommend anyone who is considering using this repair shop for any of their automotive needs to pick literally any other company. I unfortunately chose this repair shop because it was the nearest approved vendor on my insurance list. I needed a front windshield replacement and a dent/scratch the size of a penny fixed on my hood. The entire process took over a month to complete, and even upon completion was done incorrectly. A day after picking up my vehicle from Service King/Crash Champions, I open my door and find that the new windshield wasn't installed correctly, causing my car to flood from the rain. After taking the car back to the shop, I basically had to demand that they fix it immediately after the technician stated they would need to keep it over the weekend cause the window guy wasnt "available". Turns out he was, which showed yet another failure in customer service and accountability. When I requested my deductible back ( they can keep everything the insurance paid even though they didnt deserve it ), the manager claimed he wasnt able to do that. Instead he offered to wash my car... a week after they flooded it. Absolutely HORRIBLE service from top to bottom. They only got 1 star from me because it wont allow me to give 0 Services: Painting, Auto glass replacement
Apr 13th, 2023