GT Collision Center

Mar 21st, 2024

Great experience with GT, John, Jack and the entire staff were fantastic. From the time I dropped my car off after an accident, to the time I picked it up, I was informed and they took care of everything. Beautiful work - Thank you Services: Painting, Body & Trim
Oct 28th, 2023

I had work done to my car at GT Collision approximately 2 or 3 years ago, which included repairing scratches along the left side of my car, dents on the top of my trunk, and curb rash on one of my wheels. Initially, the results were impressive, and my car looked great. However, issues arose later, specifically with the trunk paint. When the trunk started flaking, GT Collision attributed it to bird poop, despite similar exposure on other car parts without issues. The thinness of the paint became apparent but I left the situation alone considering I would be replacing my trunk at a future time anyway. I returned for a second service earlier this year. The experience was regrettable. The repair of a dent on the front passenger door resulted in unprofessional and messy work. Numerous aspects, from misaligned fender vent to poorly applied tape on the window trim, revealed a lack of attention to detail. John, while sympathetic, caused inconvenience by setting and changing ready dates, leaving me stranded at work various times. They accommodated me with a rental on the last day out of the three/four days. Attempts to make amends, such as repairing a scratch/dent on my hood, fell short. Finally getting my car back a second time, the window trim tape had bubbles along the edge. They covered the scratch on the hood but the dent was still visible. Lastly, they scratched the front bumper when reinstalling the license plate. Due to the license plate being incorrectly installed, it continued to cause further damage. An attempt to correct this myself, I discovered that my license plate mount was missing necessary hardware. Overall, the decline in quality after new ownership is evident, and I strongly advise against choosing GT Collision. My experience, marked by prolonged delays, poor workmanship, and repeated issues, has been exceptionally unsatisfactory. I hope other can avoid the frustration I endured.
Dec 26th, 2023

Cold hard cash not good enough for GT collision. Brought in my bmw 5 series for a door replacement and some new seals. The trunk seal that I requested be replaced was just dropped into the space it belongs. No glue, no actual fit, just laid in there. So now my trunk leaks and fills with water. After pulling the loose seal out I found some little rust spots where water is allowed in, that GT didn't bother even asking if i wanted fixed. ( of course I wanted that fixed) The fresh paint on the door seems done well, but we will see in time. They were provided with a new door check for my driver door but did not install it because it "doesn't fit" so now my driver door swings open wildly (i tied it with shoe lace for the time being let's hope it holds up). GT did not attempt to contact me and tell me this so while the door was apart I would have liked to have the right check installed. Meanwhile they didn't bother transferring over my tinted window from the original door and just threw the old one in the trash despite saving some other mechanical parts i requested. Now one of the windows does not match the rest, not the biggest deal but for the purist this is unacceptable. I needed new tint in front anyway but still I must get MORE work done as well as finishing the door because i can no longer use the key to lock my car from the driver door ( very inconvenient). I would ask them to redo it but they also got overspray on part of the dash board inside the car. Do they not mask the area properly? Or recognize a mistake and fix it? I guess not. I have locked my keys in twice because of the lock issue now. (Thanks AAA) Not only that but the door trim its now loose as if not installed completely, despite providing them with the interior plastic anchors. This took two whole weeks to complete so obviously they were juggling my car along with many others, so i was left with no transportation. They did other work that turned out just fine such as putting new window seal on my passenger door. So what happened on the driver door i have no idea. I'm left needing to get my car fixed again but i will not hire a collision place. Next time i will be taking my car to a restoration expert because it's obvious this place doesn't know what they are doing. After handing over 2200 in cash i was rushed out the door with no time to go over my car and tell them whether I was satisfied with their work before they closed. Some things i didn't discover until later. I called asking about my original door. No call back. I felt as if they didn't care and would screw me over again. Not taking it back to this for body work or otherwise.
Dec 22nd, 2023

John is great. After getting into an accident he made sure my BMW 5 series was done in a timely matter. He kept me updated and my car came back in perfect condition. I highly recommend GT! Services: Painting, Body & Trim
Oct 13th, 2023