ICED T-HOUSE

Really nice place and ofc I will come back.
Apr 3rd, 2024

I originally gave this place a five star rating, but I have decided to update my review. I have been going to this place since it opened. Very nice people. One of the things that kept me coming back was their reward punch card. It was a physical card that stated after so many drinks you could get a free one. The card and all of the punches expired one year after the first punch if you didnt finish them all. I finally filled out my punch card (except for one) and came to redeem the last punch to get my next drink free. They told me that they no longer did that. Everything was electronic now, and they would not be accepting my punch card. I had gotten it punched just days before this. I was told no by two separate employees. It wasnt even a year since the first punch was made. That was disappointing because that was a reason for me to keep coming back and supporting the business. It was a ton of punches too! I spend roughly $8 a drink and it was 10 or 15 punches (this was months ago. I actually dont remember now). I understand a new system being in place, but why not at least let your loyal and paying customers redeem their single free promised drink after spending a bit of money at your business. Why disregard all of the existing rewards cards? I no longer have a real desire to go here. It took me months to get my free drink. It may be insignificant in the long run, but I was very excited to receive it. What is the point of ordering more drinks through their new system if they are going to deny another free reward when it comes time to redeem it? Overall, the drinks are good and the atmosphere is great. If youre looking for good boba, this is a good place. The cheese dogs are good, too. Just wish they held true to their promises about rewards.
Mar 7th, 2024

I thought this place was under construction from the atmosphere ..menus were posted on small hard to read menus..needs more flavors for their drinks..maybe be back
Mar 2nd, 2024

Feb 16th, 2024

The whole reason to go to this place was their funky kpop vibe. The rebrand is absolute garbage. They completely lost their soul.
Feb 14th, 2024