West Country HVAC

Quick, efficient and friendly in meeting my needs and concerns
Sep 9th, 2021

I love west country and I love especially one of their service guy's.. Jimbo Wilson.. He goes above and beyond to get the job done...Love this guy..
Jul 27th, 2021

1. Diagnostic Service Call: ________________________ The Service Technician, Miguel Mendez was on time, professional , courteous and engaging. He explained the diagnostic and repair process, thoroughly examined the HVAC equipment, and diagnosed the problem, which happened to be a damaged mother-board. He also did diagnostics on other elements of the basic system to determine if another component failure caused the mother-board to fail. He promptly prepared an estimate for the cost of the repairs, and confirmed parts availability. He provided a copy of the estimate and was able to use my credit card to pay for the repair and order the necessary parts. He was careful with my property and courteous. He explained the Annual contract for care and maintenance and the cost savings that program provided. I could not have been happier with the service provided, and look forward to the same level of courtesy, professionalism and quality of work as the repairs are completed this week. 2. Repair Service Call ___________________ The Service Technician, Miguel Mendez was again on time, had the necessary parts for the repairs, and quickly installed the new Mother-Board, made the necessary repairs to damaged wires and installed new connection lugs. He fired up the system and it responded to the thermostat providing cold air to the house. He cleared and disposed of all the protective wrapping from the new Mother-Board and wire debris from the repairs, turned off the attic lights and sealed the attic scuttle. He then presented the invoice and processed the payment. He explained the savings advantages of the Comfort and Care program and the one year warranty on the parts (and labor) he had just installed. Miguel is a credit to West Country HVAC, and provides the level of service and care that will bring me back again and again for service. Ray Olsen Service: AC repair
Jul 1st, 2021

Jun 20th, 2021

Jun 7th, 2021