The Spa Hotel Healdsburg

Dear Brynn,Thank you so much for taking the time to share your experience at The Spa Hotel Healdsburg! We're thrilled to hear that you and your partner enjoyed your time with us and that our treatments left such a positive impression. Creating a serene and rejuvenating environment for our guests is our top priority, and it's wonderful to know that we succeeded in providing you both with a relaxing and enjoyable experience. Our team takes great pride in delivering exceptional service and personalized care, so your kind words mean a lot to us. We hope to have the pleasure of welcoming you back for another indulgent escape in the near future. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know.Cheers, Nina W. Spa Director

Dear Pade-Thank you for your glowing review of The Spa Hotel Healdsburg! We are delighted to hear that your experience with us was nothing short of heavenly. It brings us immense joy to know that you had the best massage of your life during your visit. Our skilled therapists are dedicated to providing top-notch treatments tailored to each guest's needs, and we're thrilled that you found it to be such a memorable experience. The pool area truly is a sanctuary for relaxation, and we're thrilled that you were able to unplug and soak up the beautiful Sonoma County sun while enjoying it. We strive to create an atmosphere where guests can escape the hustle and bustle of everyday life and truly unwind, and we're thrilled that you felt that during your time with us. Thank you once again for choosing Hotel Healdsburg Spa for your wellness retreat. We hope to have the pleasure of welcoming you back for another incredible experience soon!Cheers,Nina W.Spa Director

Dear Lisa, Thank you for taking the time to share your feedback with us regarding your recent visit to The Spa at Hotel Healdsburg. We're deeply disappointed to learn that your experience did not meet your expectations, and we sincerely apologize for any shortcomings you encountered during your time with us. Your concerns regarding the pricing, quality of the massage, and overall ambiance of the spa are taken very seriously. Providing exceptional service and a rejuvenating environment is of the utmost importance to us, and it's disheartening to hear that we fell short in delivering on these fronts during your visit. We appreciate your kind words about the friendliness of our staff, as creating a welcoming atmosphere for our guests is something we take great pride in. However, we understand that this alone does not compensate for the overall experience you had. We value your input as it helps us to identify areas where we can enhance the guest experience.We truly regret that we were not able to provide you with a more satisfactory visit, and we hope that you will consider giving us another opportunity to exceed your expectations in the future. If you would be open to discussing your experience further or if there is anything else we can do to make amends, please don't hesitate to reach out to me directly.Cheers,Nina W.Spa Director