Hudson Street Design of Healdsburg

We are getting our new 5 panel x 7 interior doors and 5 sets of bypass doors delivered tomorrow... (it only took less than a week to arrive!) but I got to see the beautiful solid core doors at the warehouse and I'm very excited to post a photo when installed. It was a pleasure working with Heraclio the sales representative at Hudson... he has walked me thru the process helping me choose the correct door style, hinges, flush mounts, and mounting hardware.. who knew there was so many decisions when getting new doors! I'm hoping I can figure out a way to have Hudson work with me when I'm ready to replace our vacation condo in the mountains!  Top notch company!
Jun 1st, 2022

We had a really great experience with Charles and the team at Hudson Street Designs over a window order we placed.  When we were told our window order would be nine weeks out from delivery we elected to change one window, less than a week in placing the order, to one that was more expensive.  Unfortunately the window manufacturer told us the order could not be changed.  Hudson Street Designs would not take "no" for an answer on a such reasonable request. The team at Hudson Street designs got the manufacturer to refund the window and in the process will likely get an additional order for five more windows. We really appreciate Hudson's Street Designs professionalism and willingness to place customers needs first.
Aug 6th, 2021

We have use them for cabinet tree doors windows bathrooms kitchens and most recently we took out curtains and put in Hunter Douglas lines in two rooms and all I can say is it's always been amazing service incredible customer service, As far as installation goes they are immaculate clean tidy and all I can say is they deserve 10 stars
Apr 9th, 2021

Beautiful showroom!
Dec 28th, 2020

Well, where to begin? We purchased what was marketed as top-tier Fleetwood swing doors, a sliding door, and windows from Hudson Street. A sizable and very expensive order. The entire process has been riddled with failures.First, the order was promised to arrive within 5-7 weeks. It arrived after 24 weeks. We received no updates from Hudson Street during this process (zero!) and needed to contact the head of the company as our sales person completely ghosted us after we issued payment. Don't be fooled by the "Made in the USA" marketing -- the order was stuck in the Port of L.A. just like all the other items coming from China.Second, Fleetwood doors have a trip hazard running across the bottom. There's a 2-inch ledge that you won't see in the Hudson Street show room. When the doors operated, every single person coming through that door tripped on the ledge.Third, the very expensive, very "high end" front door won't open or close. The sliding door won't open unless you use both hands and push your entire body against it. It was bad upon install and has become completely unusable only 2 months later. What does Hudson Street say? It's an install issue, of course. What does the contractor say? It's the door, of course. (Note: they happily continue to work with the same contractor they say is responsible for this. Could this be one of their preferred contractors you could be stuck with?) Finally, after only a few months, the door handle has started to separate from the door itself. A third grader would have been able to build a better product in their garage.Hudson Street refuses to help or acknowledge any responsibility. We were fooled into the seemingly high quality of Hudson Street showroom, and are now stuck with doors costing us tens of thousands. That's tens of thousands of dollars down the toilet. Before you buy, just Google the brand that Hudson Street is pushing on you and verify quality for yourself. We stupidly did this too late.Finally, we had to pay Hudson Street 25% over the amount in contract that we signed. They threatened to put a lien on our property unless we complied. Yes, they did that. And yes, it is a shameful business practice.If you'd like to see Hudson Street products in action, please contact me at [email protected] -- I welcome you to drop by and see how their products perform outside the showroom.EDIT TO ADD: Hudson Street's response to my review:1. I'm "still dissatisfied" because the doors don't work, Brenda. No one has been here to attempt to fix the doors. If the doors work, I wouldn't be dissatisfied. Either that, or you can refund me the TENS OF THOUSANDS of dollars I paid you for a non-functional product.2. Hudson Street asks me to reach out to my sales rep. My last email to him was 2 days before my review. I've sent several emails to him and the President of the company already. And still no one has reached out to try to repair it. The most I've received is a link to a manual so that I could "fix it myself."
May 18th, 2022