Water Heaters Only, Inc

This company is amazing. A person answers the phone, and gives expert advice. I was able to schedule a same day appointment. The service person, Wesley , called to say he would be earlier than expected . He carefully assessed our situation and gave us options as our water heater was still functioning. We decided to replace the heater and pump as both were 16 years old , well beyond the 10-12 year life expectancy. The installation took 5 instead of 4 hours as a couple of glitches occurred, but Wesley kept us posted. He was courteous and professional throughout the entire process.
Mar 17th, 2024

I highly recommend Water Heater Only Hayward. I contacted 4 different businesses, and it was the most transparent in terms of what I was getting and pricing. My previous water heater was discontinued in production, so I had to replace it with a new model. Alex B visited my place, answered questions, and gave me a quote. The model, pricing and labor cost etc was officially documented, ensuring no hidden costs and fewer moving parts. In contrast, other businesses only gave me a rough quote and were not clear about what replacement model would be installed. Once I decided to go with Alex's proposal, he visited my place again and described what would be done. He delivered as promised. Alex was punctual and very professional. Note: They also accept credit cards for payment.
Mar 14th, 2024

Lucas was great. Quick, neat, professional and efficent. Great job.
Mar 7th, 2024

I had a very good experience with the installer. He knew his profession and provided good feedback. His name was Kevin.
Mar 6th, 2024

Thanks to Wesley
Feb 27th, 2024