Home2 Suites by Hilton Hanford Lemoore

This is best Home2 I've ever stayed at. Extremely clean rooms and great staff. Angelica was so helpful and accommodating throughout my multiple stays here. I look forward to working in this area again just to stay here again. Thank you to all the staff. Rooms: Full size fridge & freezer. You can ask for portable cooktops to cook in your room. Dish washer easy to use & keep room clean. Housekeeping immaculate as well!
Mar 19th, 2024

Mar 7th, 2024

Hello again, my last visit was 2022 for my family reunion. Unfortunately I had to make a quick trip back home this past weekend (2/9-2/11)due to a death in the family, of course I booked my room at the Home2 suites in Hanford and once again it was nothing less than a wonderful and comfortable experience. The rooms are clean the facility is clean. The coffee is delicious! I forgot a plug for my phone charger, Someone at the front desk was able to help me with that with no problem. I am so grateful for this place. I will not stay anywhere else but the Home2 suites in Hanford anytime I come into town. Thank you again for a wonderful and hospitable stay during my trip home away from home
Mar 6th, 2024

The building itself is nice enough, rooms are spacious and all that. But a lot of mistakes were made during my stay by the staff. The staff was nice enough, or perhaps I should say polite. But they weren't very helpful, we had to complain about several things while we were there, the first day we were there housekeeping didn't even refill the toilet paper or replace the towels, we had to ask for that stuff Every time we ask for something completely reasonable we were treated as an inconvenience. I felt because we were there on an insurance claim rather than vacation or business we were treated differently than the other guests, like we didn't belong there. Then there was the issue with the blanket, we brought several personal blankets from home to feel more comfortable during our stay. One of which was accidentally taken from our room. I know it was taken because we checked everywhere including under the sheets and in the cabinets. It absolutely was not there. We brought it up to the management and the housekeeping. But instead of returning the blanket properly and apologizing, they put it back in our room and pretended like nothing happened. I don't like being lied to. It is a sign of absolute disrespect, and an insult to my intelligence. When I brought this up to the management, that I was displeased with the way they handled it, they decided not to renew our stay, and expected us to check out when my insurance company had approved a stay for two more weeks. I didn't even find out about this until housekeeping knocks on my door at 12:05 saying I was supposed to check out at noon. Then, they only gave me an hour to pack up all my stuff that I had just unpacked for what I believed to be a two-week stay. The whole thing was incredibly unprofessional, I expected better treatment from a place like this. I expected to be treated like a person. Additionally they are not as pet friendly as they advertise themselves to be. Technically you are allowed to have pets in the room, but you have to be there with them. I was expecting an adjacent patio with a doggie door going outside when I heard it was pet friendly. But in order to let the dogs use the bathroom you have to go downstairs into this terrible patch of gravel. We ended up having to temporarily relocate our dogs all the way to Fresno, because this place isn't as pet friendly as they make themselves seem.
Feb 28th, 2024

The best thing from this hotel is that its clean, and the amazing customer service Veronica front desk. I walked in a night aprx 11:20pm for a room exhausted with my family and she made us feel so welcome. She is beyond the best!!! I have so much respect for people that work graveyard I appreciate them. Veronica keep doing an amazing job! -J. Eusebio- Rooms: Clean rooms
Feb 27th, 2024